IMIchat to SysAid
migration service
Effortless , no special knowledge or programming required. A complete IMIchat to SysAid data migration instrument.
IMIchat to SysAid
Your best tool for IMIchat to SysAid data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply pick what data you need to move and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target solution and enjoy the magic happening.Record completion
Migrate your help desk data in full to make sure that no ticket is missing essential customer support details.Automated migration
Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface is as easy to use as possible.
Link the platforms, pick data, click ok, and you’re done!
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections maintained.
You don’t have to worry that a part of the records will be lost and service quality will degrade. Everything will arrive how you left it.
Data safety is paramount
Information is everything which is why we designed a tool that will keep your customer records safe and sound.
Neither hackers will have access to your accounts nor physical disasters will touch your data anyhow.
You’re in charge
Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even ditch the stuff you need, all with our Migration Wizard.
Simple & effective
In only a couple of buttons to press you will be able to select what goes where, when it starts, and in what order.
Our developers considered user experience as an essential factor and made sure that you will be able to use the system to its fullest.
Good service first
Apart from providing great customer service, we always aim to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are always putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from IMIchat to SysAid
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in SysAid.Next
Maintained link between object and people
When migrating your data from IMIchat to SysAid we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to SysAid
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to SysAid work
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Prepare
Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from IMIchat to SysAid.
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Connect IMIchat
Fill out the form with required credentials to permit our data migration tool to access records from your current help desk.
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Connect SysAid
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to SysAid all data
Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from IMIchat to SysAid.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your SysAid import
Our staff would be more than happy to run a custom migration in case you have specific requirements.
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