IMIchat to SysAid
migration service

Effortless , no special knowledge or programming required. A complete IMIchat to SysAid data migration instrument.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.
Full & Precise
We've taken into account all major peculiarities of various helpdesks to let you accurately and efficiently migrate massive volumes of information

Reasons to use Help Desk Migration to switch from IMIchat to SysAid

Strong security of your data

The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to be sure that the data end up being in the right destinations in SysAid.

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When migrating your data from IMIchat to SysAid we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from IMIchat to SysAid

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from IMIchat to SysAid work

  • Prepare

    Start by creating Agent profiles and all needed custom fields in the new help desk. Now, begin migrating your data from IMIchat to SysAid.

  • Connect IMIchat

    Fill out the form with required credentials to permit our data migration tool to access records from your current help desk.

  • Connect SysAid

    Do the same action to connect our service with the new help desk and thus make it possible to import the data.

  • Choose objects

    Select the data you want to migrate and set the ticket fields mapping, so the data could be migrated in line with your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to SysAid all data

    Once everything's tested out, find a quiet time with the minimal load on the support staff and begin migrating from IMIchat to SysAid.


Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a professional run your SysAid import

Our staff would be more than happy to run a custom migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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