IMIchat to Support Desk
migration service
Effortless , no special knowledge or coding required. A complete IMIchat to Support Desk data migration tool.
IMIchat to Support Desk
Your best tool for IMIchat to Support Desk data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just decide on customer info you need to transfer and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.Record completion
Migrate your help desk info in full to make sure that no ticket is missing vital customer support information.Automated migration
Worried that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool is as easy to use as it can possibly be.
Attach the platforms, choose records, click ok, and the migration is ready!
Intact connections
From sender information to phone number connection, your entire database will keep their prior data structure intact.
You don’t have to worry that a part of the info will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Security is priority
You data is key which is why we developed a system that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.
Record mapping
Select data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Except producing great customer support services, we always want to develop our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from IMIchat to Support Desk
Strong security of your records
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Support Desk.Next
Maintained link between object and people
When migrating your data from IMIchat to Support Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to Support Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to Support Desk work
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Prepare
Sign-up and go to our migration service.
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Link IMIchat
Select and link your IMIchat service desk with HDM.
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Link Support Desk
Grant access to your Support Desk account.
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Explain your business needs
Let us understand precisely what parts of your migration you need to modify
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Get your requirements estimated
We'll analyze your application and get back to you with a the overall cost and a scope of work.
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Migrate from IMIchat to Support Desk everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your Support Desk import
Our staff would be more than happy to run a custom migration in case you have particular demands.
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