96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

IMIchat to Support Desk
migration service

Effortless , no special knowledge or coding required. A complete IMIchat to Support Desk data migration tool.

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Secure and Reputable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've taken into account all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of data

Reasons to use Help Desk Migration to switch from IMIchat to Support Desk

Strong security of your records

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's easy to move your support service to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard and even custom fields , thus letting you make sure that the records end up being in the right places in Support Desk.

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When migrating your data from IMIchat to Support Desk we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from IMIchat to Support Desk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd

How does data migration from IMIchat to Support Desk work

  • Prepare

    Sign-up and go to our migration service.

  • Select and link your IMIchat service desk with HDM.

  • Grant access to your Support Desk account.

  • Explain your business needs

    Let us understand precisely what parts of your migration you need to modify

  • Get your requirements estimated

    We'll analyze your application and get back to you with a the overall cost and a scope of work.

  • Migrate from IMIchat to Support Desk everything

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional run your Support Desk import

Our staff would be more than happy to run a custom migration in case you have particular demands.
Get a price estimation

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Help Desk Migration service


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