IMIchat to Spiceworks
migration service
Smooth , no special expertise or programming required. A complete IMIchat to Spiceworks data migration instrument.
IMIchat to Spiceworks
Your best tool for IMIchat to Spiceworks data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Skip complex data audit and script development processes. Simply choose what data you need to transfer and set off with the transition when comfortable.Effortless migration
No special knowledge or skill required. Just pick what data will go to the target system and enjoy the wonders happening.Record completion
Migrate your help desk records in full to make sure that no ticket is missing vital customer support details.Automated migration
Scared that you’ll have to use special skills to migrate your customer service data? Worry not as we made sure that our tool interface simple to use as it can possibly be.
Connect the platforms, choose records, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their initial data structure untouched.
You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will be waiting for you where you left it.
Data safety is priority
You data is key which is why we created a tool that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records anyhow.
Record mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might actually need.
Guided migration
If you are new to data migrations, worry not. Useful and simplified on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Except producing great customer support services, we always strive to improve our customer service.
As a team, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Reasons to use Help Desk Migration to switch from IMIchat to Spiceworks
Strong security of your information
The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Spiceworks.Next
Maintained link between object and people
When migrating your data from IMIchat to Spiceworks we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to Spiceworks
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to Spiceworks work
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Prepare
Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to Spiceworks.
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Connect IMIchat
Complete the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.
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Connect Spiceworks
Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.
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Choose objects
Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Spiceworks everything
When everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from IMIchat to Spiceworks.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Spiceworks import
Our staff would be more than happy to run a custom migration in case you have particular needs.
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