IMIchat to Spiceworks
migration service

Smooth , no special expertise or programming required. A complete IMIchat to Spiceworks data migration instrument.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import solely.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to begin the the migration.
Full & Precise
We've tackled all key peculiarities of various helpdesks to let you accurately and efficiently migrate massive amounts of information

Reasons to use Help Desk Migration to switch from IMIchat to Spiceworks

Strong security of your information

The migration is done over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to move your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to be sure that the data end up being in the right destinations in Spiceworks.

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When migrating your data from IMIchat to Spiceworks we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from IMIchat to Spiceworks

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from IMIchat to Spiceworks work

  • Prepare

    Start off by creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to Spiceworks.

  • Connect IMIchat

    Complete the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Spiceworks

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the records.

  • Choose objects

    Select the records you want to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Spiceworks everything

    When everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from IMIchat to Spiceworks.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and approaches to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
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During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Spiceworks import

Our staff would be more than happy to run a custom migration in case you have particular needs.
Get a price estimation

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Help Desk Migration service


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