IMIchat to SmarterTrack
migration service
Trouble-free , no special expertise or programming required. A complete IMIchat to SmarterTrack data migration software.
Trouble-free , no special expertise or programming required. A complete IMIchat to SmarterTrack data migration software.
You don’t have to bother about coding or constantly control each piece of info transferred.
Just attach both platforms, tick what you need to migrate and let the Migration Wizard do the remainder.
Starting from the ticket requester to every comment author, all you records will keep their prior data structure untouched.
You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will arrive where you expected.
Information is key which is why we created a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will touch your records in any way.
Manage your information with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
In only a few buttons to press it will be possible to choose what goes where, when it starts, and in what order.
Our developers considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Except providing great customer service, we always want to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to enhance the general experience.
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with replies, notes and attachments
with images and attachments
We’re recognized for best support,
usability, and high ROI
in cloud migration.
Start off by setting up Agent profiles and all essential custom fields in the new help desk. Now, get started on migrating your data from IMIchat to SmarterTrack.
Complete the form with requested credentials to allow our data migration tool to access data from your current help desk.
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
Try out our Free Demo Migration to check how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
When everything's tested out, find a quiet time with the minimal load on the support department and start migrating from IMIchat to SmarterTrack.
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
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