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IMIchat to ServicePRO
migration service

Trouble-free , no special know how or programming required. A complete IMIchat to ServicePRO data migration instrument.

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The best IMIchat to ServicePRO tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Just choose customer info you need to move and set off with the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the new system and observe the magic happening.
Data structure maintenance
Move your help desk info in full to ensure that no ticket has lost essential customer support information.
Automated tool

Worried that you’ll have to use advanced skills to move your customer service data? Don’t be as we made sure that our tool interface user friendly as it can possibly be.

Attach the help desks, select records, click ok, and you’re done!

Starting from the ticket requester to every comment author, your entire database will keep their prior data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive where you left it.

Data safety is priority

Information is key which is why we designed a system that will keep your customer records untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records anyhow.

You control the process

Manage your customer data with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In only a few clicks it is possible to pick what goes where, when it starts, and in what order.

Our developers considered customer experience as an essential factor and ensured that you will be able to to take the full advantage of the tool easily.

Great service first

Outside of producing great customer service, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always putting so much effort to enhance the core experience.


Why you should use Help Desk Migration to migrate data from IMIchat to ServicePRO

Castle gates

Strong privacy of your records

The migration is conducted over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the records end up being in the right places in ServicePRO.

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Retained relation between object and people

When migrating your records from IMIchat to ServicePRO we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from IMIchat to ServicePRO

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from IMIchat to ServicePRO work

  • Get ready

    Sign-up and go to our migration software.

  • Connect IMIchat

    Select and link your IMIchat service desk with HDM.

  • Connect ServicePRO

    Give access to your ServicePRO account.

  • Outline your business needs

    Let us know exactly what components of your migration you would like to tweak

  • Get your needs estimated

    We'll research your case and get back to you with a price and a scope of work.

  • Migrate from IMIchat to ServicePRO everything

    Move all your customer support records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your ServicePRO import

Our team would be more than happy to perform a customized migration if you have specific needs.
Get a price estimation

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