IMIchat to ServiceNow
migration service

Effortless , no special know how or coding required. A complete IMIchat to ServiceNow data migration software.

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Risk-free and Reliable
Your passwords as well as data are safe with us and will be used for import only.
Effective and Understandable
Help Desk Migration does not require any specialized competencies or knowledge to get started with the migration.
Optimal & Accurate
We've taken into account all key peculiarities of different helpdesks to help you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to migrate data from IMIchat to ServiceNow

Strong privacy of your information

The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT department

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Advanced data mapping

Our service allows mapping standard as well as custom fields , thus letting you ensure that the records end up being in the right places in ServiceNow.

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Retained relation between object and people

When migrating your data from IMIchat to ServiceNow we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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What you may migrate from IMIchat to ServiceNow

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from IMIchat to ServiceNow work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from IMIchat to ServiceNow.

  • Fill out the form with required credentials to permit our data migration tool to access records from your current help desk.

  • Connect ServiceNow

    Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Choose the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your preferences

  • Migrate small amount of data

    Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to ServiceNow everything

    Once everything's validated, choose a quiet time with the minimal load on the support staff and begin migrating from IMIchat to ServiceNow.


Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
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Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a professional perform your ServiceNow import

Our staff would be more than happy to perform a personalized migration if you have particular needs.
Get a price estimation

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Help Desk Migration service


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