IMIchat to ServiceDesk Plus
migration service
Extremely easy , no special knowledge or coding required. A complete IMIchat to ServiceDesk Plus data migration software.
IMIchat to ServiceDesk Plus
The best IMIchat to ServiceDesk Plus tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Just choose customer info you need to transfer and set off with the transition right away.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new system and observe the wonders happening.Data completion
Move your help desk data in full to make certain that no ticket has lost critical customer service information.Easy procedure
You don’t have to bother about scripting or constantly control each record moved.
Just attach both platforms, choose what you want to migrate and allow the Migration Wizard do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their previous data structure intact.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will be waiting for you how you expected.
Data safety is paramount
Information is key which is why we developed a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
Record mapping
Pick records that will be moved by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might actually need.
Step-by-step instructions
If you are new to data migrations, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer service, we always strive to develop our customer service.
As a team, we want you to enjoy best possible service, which is why we are constantly making great strides to enhance the general experience.
Why you should use Help Desk Migration to switch from IMIchat to ServiceDesk Plus
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer support to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up in the right places in ServiceDesk Plus.Next
Retained relation between object and people
When migrating your records from IMIchat to ServiceDesk Plus we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to ServiceDesk Plus
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to ServiceDesk Plus work
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Get ready
Start by preparing Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from IMIchat to ServiceDesk Plus.
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Link IMIchat
Complete the form with necessary credentials to permit our data migration tool to retrieve data from your current help desk.
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Connect ServiceDesk Plus
Do the same action to connect our service with the new help desk and thus make it possible to import the records.
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Select objects
Select the information you need to migrate and set the ticket fields mapping, so the data could be migrated in line with your preferences
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Migrate limited amount of data
Test out our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to ServiceDesk Plus everything
When everything's validated, find a quiet time with the minimal load on the support team and begin migrating from IMIchat to ServiceDesk Plus.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your ServiceDesk Plus import
Our team would be more than happy to run a personalized migration if you have special needs.
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