IMIchat to SolarWinds Service Desk (Samanage)
migration service
Trouble-free , no special expertise or coding required. A complete IMIchat to SolarWinds Service Desk (Samanage) data migration instrument.
Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.Full & Precise
We've considered all significant peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of information
Strong security of your records
The migration is completed by the machine over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT departmentNext


Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you be sure that the records end up being in the right destinations in SolarWinds Service Desk (Samanage).Next
Maintained connectivity between object and people
When migrating your records from IMIchat to SolarWinds Service Desk (Samanage) we maintain all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next

What you may migrate from IMIchat to SolarWinds Service Desk (Samanage)
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
In what way does data migration from IMIchat to SolarWinds Service Desk (Samanage) work
Get ready
Start with creating Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from IMIchat to SolarWinds Service Desk (Samanage).
Connect IMIchat
Complete the form with necessary credentials to permit our data migration tool to fetch records from your current help desk.
Link SolarWinds Service Desk (Samanage)
Do the same action to integrate our service with the new help desk and thus make it possible to import the data.
Select objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be transferred based upon your preferences
Migrate limited amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to SolarWinds Service Desk (Samanage) everything
When everything's validated, choose a quiet time with the least load on the support team and begin migrating from IMIchat to SolarWinds Service Desk (Samanage).
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT