IMIchat to RSTickets!Pro
migration service
Effortless , no special skill set or coding required. A complete IMIchat to RSTickets!Pro data migration software.
IMIchat to RSTickets!Pro
Your best tool for IMIchat to RSTickets!Pro data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on customer info you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and observe the magic happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket is missing vital customer service information.Simple and easy process
You don’t have to bother about coding or continuously watch each record moved.
Just attach both platforms, pick what you want to take to a new database and allow the system do the remainder.
Intact data links
From sender information to phone number connection, all you records will keep their initial data structure maintained.
You don’t have to worry that a part of the records will be lost and service quality will decrease. Everything will be waiting for you how you expected.
Security is paramount
Information is key which is why we designed a tool that will keep your customer records safe and sound.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
Data mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might ever need.
Guided migration
If you are new to data migrations, don’t worry. Useful and simplified on-screen prompts will help you set up an accurate data import.
There’s no need to concern that you’ll be confused with terms and tech jargon.
Great service first
Outside of providing great customer service, we always want to improve our customer service.
As a team, we want you to experience friendly and helpful service, which is why we are continuously making great strides to increase the general experience.
Reasons to use Help Desk Migration to migrate data from IMIchat to RSTickets!Pro
Strong security of your information
The migration is done over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up in the right places in RSTickets!Pro.Next
Maintained connectivity between object and people
When migrating your data from IMIchat to RSTickets!Pro we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to RSTickets!Pro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to RSTickets!Pro work
-
Prepare
Register and go to our migration service.
-
Link IMIchat
Choose and connect your IMIchat service desk with HDM.
-
Link RSTickets!Pro
Give access to your RSTickets!Pro account.
-
Describe your needs
Let us know exactly what aspects of your migration you wish to tweak
-
Get your needs estimated
We shall research your application and send you with a total price and a scope of tasks.
-
Migrate from IMIchat to RSTickets!Pro all data
Migrate all your customer support information in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your RSTickets!Pro import
Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101, Success Stories 🎉
Best Practices For Your Data Migration As Learned From Our Customers
Data migration can be a challenging process, especially when done for the first time. Initially, it can be difficult because of the unawareness of a…
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Data Migration 101
Is Migrating Historical Data Worth the Splurge?
So, the choice is made. You’re getting ready to say goodbye to the old helpdesk, or maybe you’ve already purchased the licenses and have agents…