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IMIchat to Requestor
migration service

Smooth , no special expertise or programming required. A complete IMIchat to Requestor data migration instrument.

More details

Your best tool for IMIchat to Requestor data migration

No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.
Save on resources
Skip complex data audit and script development processes. Just decide on customer info you need to migrate and start the transition right away.
Simple migration
No tech knowledge or skill required. Just pick what data will go to the new platform and observe the miracle happening.
Record completion
Move your help desk info in full to ensure that no ticket has lost vital customer service details.
Simple and easy process

You don’t have to bother about coding or constantly watch each record moved.

Just attach both platforms, tick what you need to take to a new database and allow the system do the rest for you.

Starting from the ticket requester to every comment author, your entire database will keep their initial data structure maintained.

You don’t have to worry that a part of the records will be missing and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

You data is key which is why we designed a system that will keep your customer records intact.

Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.

Record mapping

Choose information that will be moved by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Simple & effective

In only a few clicks it will be possible to pick what goes where, when it goes, and how.

Our developers took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service first

Apart from producing great customer support services, we always want to improve our customer service.

As a team, we want you to experience best possible service, which is why we are always making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from IMIchat to Requestor

Castle gates

Strong privacy of your records

The migration is completed by the machine over a secure connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to be sure that the records end up in the right destinations in Requestor.

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Retained connectivity between object and people

When migrating your data from IMIchat to Requestor we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from IMIchat to Requestor

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from IMIchat to Requestor work

  • Prepare

    Sign-up and go to our migration software.

  • Connect IMIchat

    Select and connect your IMIchat support desk with HDM.

  • Connect Requestor

    Grant the right to access your Requestor account.

  • Outline your business needs

    Let us understand precisely what elements of your migration you need to fine-tune

  • Get your needs estimated

    We'll research your case and send you with a price and a scope of tasks.

  • Migrate from IMIchat to Requestor all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Requestor import

Our staff would be more than happy to run a customized migration if you have particular demands.
Get a price estimation

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