IMIchat to Relay
migration service
Smooth , no special expertise or programming required. A complete IMIchat to Relay data migration tool.
IMIchat to Relay
Your best tool for IMIchat to Relay data migration
No need to create a script, nor do you need a developer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip complex data audit and tool development processes. Just choose what data you need to migrate and set off with the transition immediately.Simple migration
No tech knowledge or skill required. Just select what data will go to the new system and enjoy the miracle happening.Record completion
Move your help desk records in full to make sure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll have to use special skills to move your customer service data? Don’t be as we ensured that our tool interface user friendly as possible.
Link the platforms, choose records, click ok, and the migration is ready!
Data dependency
Your customer info comes complete , you can take our word.
Every email, every ticket, and every user profile will reach the target complete with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our employees can access to your passwords or other information.
You can rest assured that with HDM no hacker attacks are possible.
You’re in charge
Take complete control of your customer data with our internal data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all with our Migration Wizard.
Simple & effective
In only a couple of clicks it is possible to select the data arrangement, when it starts, and in what order.
Our software considered user experience as a priority and ensured that it will be possible to use the system to its fullest.
Customer priority
As a migration service supplier, we aim to deliver the most effective migration tool. However, our prime concern is customer support quality.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Reasons to use Help Desk Migration to switch from IMIchat to Relay
Strong privacy of your information
The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to move your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus helping you to make sure that the records end up being in the right places in Relay.Next
Retained link between object and people
When migrating your data from IMIchat to Relay we preserve all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to Relay
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to Relay work
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Prepare
Register and go to our migration software.
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Link IMIchat
Select and link your IMIchat service desk with HDM.
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Link Relay
Give access to your Relay account.
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Detail your needs
Let us know what aspects of your migration you need to fine-tune
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Have your requirements estimated
We shall analyze your case and get back to you with a cost and a scope of work.
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Migrate from IMIchat to Relay all data
Move all your customer support records in a single push.
Your data is in good hands
We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist run your Relay import
Our staff would be more than happy to run a custom migration in case you have special needs.
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