IMIchat to Re:Desk
migration service
Effortless , no special know how or coding required. A complete IMIchat to Re:Desk data migration software.
IMIchat to Re:Desk
Your best tool for IMIchat to Re:Desk data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply pick customer info you need to migrate and start the transition when comfortable.Easy transition process
No specific expertise needed. Just choose what data will go to the target solution and observe the miracle happening.Record structure maintenance
Transfer your help desk info in full to make certain that no ticket has lost essential customer support information.Easy procedure
No need to worry about coding or continuously control each piece of info transferred.
Just link both platforms, choose what you need to take to a new database and let the system deal with the remainder.
Intact data links
Starting from the ticket requester to every comment author, your entire database will keep their previous data structure intact.
You don’t have to worry that some info will be lost and service quality will degrade. Everything will arrive where you left it.
Data safety is priority
You data is key which is why we developed a method that will keep your data untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records anyhow.
You control the process
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the stuff you need, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to pick the data arrangement, when it goes, and how.
Our software took customer experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Great service first
Apart from producing great customer support services, we always strive to develop our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to improve the core experience.
Reasons to use Help Desk Migration to migrate data from IMIchat to Re:Desk
Strong safety of your records
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Re:Desk.Next
Sustained connectivity between object and people
When migrating your data from IMIchat to Re:Desk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to Re:Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to Re:Desk work
-
Prepare
Sign-up and go to our migration tool.
-
Connect IMIchat
Choose and link your IMIchat service desk with HDM.
-
Link Re:Desk
Grant the right to access your Re:Desk account.
-
Detail your business needs
Let us know exactly what components of your migration you need to modify
-
Get your requirements estimated
We will analyze your application and get back to you with a price range and a scope of work.
-
Migrate from IMIchat to Re:Desk everything
Move all your customer support records in a single push.
Your data is in good hands
We take the security of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Re:Desk import
Our staff would be more than happy to perform a personalized migration if you have specific requirements.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Top Benefits of Cloud Migration in 2019
Today, many organizations, both for- and non-profit move all their data to the cloud as it not only accelerates their operations but provides a number…
Data Migration 101
What is and Why You Should Do Data Mapping
If you’ve worked with data at least once in your life, you’ve probably heard about a process called data mapping. A necessary process that will…
Help Desk System Reviews
Helpdesk with Chat: Easy Way to Better Customer Service
What sets your business apart from other companies who offer the same thing? The answer is quite simple: outstanding, timely customer service. Getting a response…