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IMIchat to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Extremely easy , no special know how or coding required. A complete IMIchat to Reamaze data migration software.

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The best IMIchat to Reamaze tool made for you

There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and code development processes. Simply choose customer info you need to migrate and set off with the transition right away.
Easy transition process
No specific expertise needed. Just choose what data will go to the target system and observe the miracle happening.
Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost essential customer service information.
Automated tool

Worried that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as possible.

Link the help desks, pick data, click ok, and the migration is ready!

From sender information to phone number connection, all you records will keep their previous data structure untouched.

You don’t have to worry that a part of the data will be missing and service quality will degrade. Everything will be waiting for you how you expected.

Security is paramount

You data is key which is why we created a system that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

Data mapping

Choose records that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might actually need.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to pick the data arrangement, when it starts, and in what order.

Our software considered customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.

Great service first

Apart from providing great customer support services, we always strive to develop our customer service.

As a team, we want you to have the best possible service, which is why we are always making great strides to increase the general experience.


Why you should use Help Desk Migration to migrate data from IMIchat to Reamaze

Castle gates

Strong safety of your records

The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to transfer your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Reamaze.

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Sustained association between object and people

When migrating your records from IMIchat to Reamaze we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from IMIchat to Reamaze work

  • Get ready

    Start with setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to Reamaze.

  • Fill in the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Repeat the same action to connect our service with the new help desk and thereby make it possible to import the records.

  • Select objects

    Select the records you need to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Reamaze everything

    Once everything's tested, determine a quiet time with the least load on the support staff and start migrating from IMIchat to Reamaze.

Your data is in good hands

We take the privacy of your data seriously, so we apply, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

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Migrate the records automatically

See on your own that switching from one help desk to another is easy even if you're not computer savvy.
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Let a pro perform your Reamaze import

Our team would be more than happy to perform a customized migration if you have specific needs.
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