IMIchat to osTicket
migration service
Effortless , no special skill set or coding required. A complete IMIchat to osTicket data migration tool.
IMIchat to osTicket
Your best tool for IMIchat to osTicket data migration
No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick the records you need to move and set off with the transition immediately.Effortless transition process
No special expertise needed. Just select what data will go to the target solution and see the magic happening.Record structure maintenance
Migrate your help desk data in full to make sure that no ticket is missing essential customer service information.Automated migration
Afraid that you’ll need special skills to migrate your info? Don’t be as we made sure that our tool interface accessible as it can possibly be.
Attach the help desks, select data, click ok, and the migration is ready!
Data maintenance
Your information comes unite and we mean it.
Every email, every ticket, and every customer profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is behind impenetrable walls. Not even all our staff members have access to your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
You control the process
Take complete control of your information with our internal data mapping solution. Pick what goes where, set priorities, and even ditch the things you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to choose what goes where, when it starts, and how.
Our software took customer experience as a priority and made sure that it will be possible to to take the full advantage of the tool easily.
Customer priority
As a data import service provider, we aim to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from IMIchat to osTicket
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in osTicket.Next
Maintained connection between object and people
When migrating your data from IMIchat to osTicket we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to osTicket work
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Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from IMIchat to osTicket.
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Link IMIchat
Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
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Link osTicket
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
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Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to osTicket all data
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from IMIchat to osTicket.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your osTicket import
Our staff would be more than happy to perform a custom migration in case you have specific requirements.
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