IMIchat to osTicket
migration service
Effortless , no special skill set or coding required. A complete IMIchat to osTicket data migration tool.
Secure and Safe
Your passwords as well as data are safe with us and will be used for import only.Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.Full & Accurate
We've taken into account all major peculiarities of different helpdesks to let you accurately and efficiently migrate massive volumes of data
Strong security of your data
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to move your support service to a new helpdesk without involving the IT departmentNext


Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in osTicket.Next
Maintained connection between object and people
When migrating your data from IMIchat to osTicket we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next

What you may migrate from IMIchat to osTicket
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd
How does data migration from IMIchat to osTicket work
Prepare
Start by creating Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from IMIchat to osTicket.
Link IMIchat
Fill out the form with requested credentials to allow our data migration tool to retrieve information from your current help desk.
Link osTicket
Repeat the same action to connect our service with the new help desk and thereby make it possible to import the information.
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved according to your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to osTicket all data
Once everything's validated, determine a quiet time with the minimal load on the support team and begin migrating from IMIchat to osTicket.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Automated Migration price
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.Gauthier Escorbiac Supervisor of Customer Service at Thule Group
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.Roller Luke Director of Operation at The Core Technology Group
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.Jason Morehouse CEO, Co-founder at CHECKFRONT