Want to learn all the major insights of the migration process? Register for our free Freshdesk to Zendesk webinar to handle your upcoming data migration like a pro.

IMIchat to NetKeeper
migration service

Extremely easy , no special knowledge or programming required. A complete IMIchat to NetKeeper data migration tool.

More details

The best IMIchat to NetKeeper tool made for you

There’s no need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and tool development processes. Simply pick customer info you need to move and set off with the transition when comfortable.
Easy migration
No specific knowledge or skill required. Just select what data will go to the target solution and observe the magic happening.
Data completion
Transfer your help desk info in full to make sure that no ticket has lost critical customer service information.
Easy process

You don’t have to bother about coding or constantly control each piece of info moved.

Just attach both platforms, tick what you want to migrate and allow the Migration Wizard do the rest for you.

Preserved connections

From sender information to phone number connection, all you records will keep their prior data structure untouched.

You don’t have to worry that a part of the records will be missing and service quality will degrade. Everything will arrive how you expected.

Security is paramount

You data is key which is why we created a method that will keep your customer records intact.

Neither hackers will have access to your accounts nor physical disasters will impact your data in any way.

You’re in control

Take complete control of your information with our internal data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Guided migration

If you are new to data migrations, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.

There’s no need to concern that you’ll be confused with terms and tech jargon.

Great service first

Except providing great customer support services, we always strive to improve our customer service.

As a team, we want you to experience best possible service, which is why we are continuously putting so much effort to enhance the general experience.


Why you should use Help Desk Migration to switch from IMIchat to NetKeeper

Castle gates

Strong safety of your records

The migration is completed by the machine over a secure connection, and all your credentials will automatically be removed after you complete the data migration.

Next

Automatic data migration wizard

With Help Desk Migration it certainly is easy to move your customer care to a new helpdesk without involving the IT department

Next

Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and even custom fields , thus helping you to make sure that the data end up in the right places in NetKeeper.

Next

Sustained association between object and people

When migrating your records from IMIchat to NetKeeper we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

Next

Relations illustration

What you may migrate from IMIchat to NetKeeper

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from IMIchat to NetKeeper work

  • Get ready

    Sign-up and go to our migration software.

  • Connect IMIchat

    Choose and connect your IMIchat service desk with HDM.

  • Connect NetKeeper

    Give access to your NetKeeper account.

  • Clarify your requirements

    Let us know exactly what parts of your migration you want to modify

  • Get your preferences estimated

    We will research your case and get back to you with a price and a scope of tasks.

  • Migrate from IMIchat to NetKeeper all data

    Migrate all your customer support information in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we use, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a pro run your NetKeeper import

Our team would be more than happy to run a custom migration if you have special requirements.
Get a price estimation

Blog Articles You Might Find Useful

Help Desk Migration Checklist: Essential Steps You Should Take

Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…

3 Reasons to Switch from Self to Cloud Hosted osTicket Help Desk

The advantages of cloud technologies encourage companies to choose cloud hosted osTicket help desk to the on-premise version. Here are some of the strongest arguments…

Rock Your Customer Service with Zendesk as Desk Alternative

O tempora! O mores! These words of Cicero are easily lying on the ever changing and ever growing requirements of customers to the service and…

Book a Call
cancel
%s
— %s