IMIchat to LiveAgent
migration service
Smooth , no special skill set or programming required. A complete IMIchat to LiveAgent data migration software.
IMIchat to LiveAgent
Your best tool for IMIchat to LiveAgent data migration
No need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Avoid complex data audit and code development processes. Just choose what data you need to transfer and start the transition when comfortable.Effortless transition process
No special expertise required. Just choose what data will go to the new system and enjoy the wonders happening.Record structure maintenance
Migrate your help desk info in full to make sure that no ticket has lost essential customer service details.Automated migration
Worried that you’ll have to use advanced skills to move your info? Worry not as we ensured that our tool accessible as it can possibly be.
Connect the platforms, select records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their prior connections intact.
You don’t have to worry that some info will be missing and service quality will decrease. Everything will arrive how you left it.
Security is priority
Information is everything which is why we developed a method that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will affect your data anyhow.
You’re in charge
Take complete control of your customer data with our in-app data mapper. Select what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.
Efficient out-of-the-box solution
In only a few clicks it is possible to select the data arrangement, when it goes, and how.
Our software considered user experience as a priority and ensured that you will be able to use the system to its fullest.
Great service first
Outside of producing great customer service, we always want to improve our customer service.
As a company, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the core experience.
Reasons to use Help Desk Migration to migrate data from IMIchat to LiveAgent
Strong security of your records
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right destinations in LiveAgent.Next
Maintained connectivity between object and people
When migrating your data from IMIchat to LiveAgent we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to LiveAgent
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to LiveAgent work
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Prepare
Start with creating Agent profiles and all essential custom fields in your new help desk. Now, begin the process of migrating your data from IMIchat to LiveAgent.
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Connect IMIchat
Complete the form with requested credentials to make it possible for our data migration tool to retrieve data from your current help desk.
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Connect LiveAgent
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the information you need to migrate and set the ticket fields mapping, so the records could be moved based upon your needs
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to LiveAgent all data
When everything's tested out, choose a quiet time with the minimal load on the support department and start migrating from IMIchat to LiveAgent.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a specialist perform your LiveAgent import
Our staff would be more than happy to perform a custom migration if you have specific needs.
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