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IMIchat to Inmoment Customer Experience (CX)
migration service

Smooth , no special skill set or programming required. A complete IMIchat to Inmoment Customer Experience (CX) data migration software.

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Your best tool for IMIchat to Inmoment Customer Experience (CX) data migration

No need to write a code, nor do you need a developer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Avoid complex data audit and code development processes. Simply choose the records you need to move and set off with the transition immediately.
Simple transition process
No tech expertise required. Just choose what data will go to the target system and see the magic happening.
Record structure maintenance
Move your help desk records in full to make sure that no ticket is missing essential customer support information.
Effortless process

You don’t have to bother about scripting or continuously control each piece of info transferred.

Just attach both platforms, choose what you want to migrate and allow the Migration Wizard deal with the remainder.

Preserved connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that a part of the data will be lost and service quality will degrade. Everything will arrive where you expected.

Data safety is paramount

Information is key which is why we designed a tool that will keep your information untouched.

Neither hackers will have access to your accounts nor physical disasters will impact your records in any way.

You’re in charge

Manage your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the things you need, all with our Migration Wizard.

Guided migration

If you are new to data migrations, worry not. Useful and intuitive on-screen instructions will help you move your information accurately.

There’s no need to concern that you’ll be confused with a whole dictionary in tech jargon.

Great service first

Apart from providing great customer service, we always aim to improve our customer service.

As a team, we want you to have the friendly and helpful service, which is why we are constantly putting so much effort to increase the general experience.


Reasons to use Help Desk Migration to migrate data from IMIchat to Inmoment Customer Experience (CX)

Castle gates

Strong privacy of your information

The migration is done over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up being in the right places in Inmoment Customer Experience (CX).

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Retained association between object and people

When migrating your data from IMIchat to Inmoment Customer Experience (CX) we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to Inmoment Customer Experience (CX)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from IMIchat to Inmoment Customer Experience (CX) work

  • Prepare

    Register and go to our migration wizard.

  • Opt and link your IMIchat service desk with HDM.

  • Connect Inmoment Customer Experience (CX)

    Give the right to access your Inmoment Customer Experience (CX) account.

  • Explain your requirements

    Let us know exactly what components of your migration you want to tweak

  • Get your needs estimated

    We shall investigate your application and get back to you with a total price and a scope of work.

  • Migrate from IMIchat to Inmoment Customer Experience (CX) all data

    Transfer all your customer service information in a single push.

Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Inmoment Customer Experience (CX) import

Our staff would be more than happy to perform a custom migration in case you have specific needs.
Get a price estimation

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