IMIchat to Hiver
migration service
Trouble-free , no special skill set or programming required. A complete IMIchat to Hiver data migration instrument.
IMIchat to Hiver
The best IMIchat to Hiver tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply pick the records you need to migrate and start the transition right away.Easy transition process
No specific expertise required. Just pick what data will go to the target solution and see the miracle happening.Data structure maintenance
Transfer your help desk info in full to ensure that no ticket has lost critical customer support information.Automated tool
Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we made sure that our tool accessible as possible.
Connect the platforms, pick records, click ok, and you’re done!
Data maintenance
Your customer data migrates unite , you can take our word.
Every email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction archive.
Robust protection
Your customer data is safe and sound with us. Not even all our employees can access to your credentials or records.
You may rest assured that with HDM no data breaches are possible.
You’re in control
Manage your customer data with our in-app data mapper. Choose what goes where, set priorities, and even discard the things you don’t like, all within Migration Wizard.
Step-by-step instructions
If this is your first migration, don’t worry. Helpful and simplified on-screen instructions will help you set up an accurate data import.
There’s no need to concern that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a data import service supplier, we work to deliver the most effective migration tool. Nevertheless, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from IMIchat to Hiver
Strong safety of your records
The migration is carried out over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Hiver.Next
Sustained connectivity between object and people
When migrating your records from IMIchat to Hiver we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to Hiver
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to Hiver work
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Get ready
Sign-up and go to our migration wizard.
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Connect IMIchat
Choose and link your IMIchat service desk with HDM.
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Connect Hiver
Grant the right to access your Hiver account.
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Detail your requirements
Let us know what components of your migration you need to adjust
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Have your preferences estimated
We will research your case and send you with a cost and a scope of tasks.
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Migrate from IMIchat to Hiver all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Hiver import
Our team would be more than happy to perform a customized migration if you have special requirements.
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