IMIchat to HESK
migration service
Trouble-free , no special expertise or programming required. A complete IMIchat to HESK data migration software.
IMIchat to HESK
The best IMIchat to HESK tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip complex data audit and code development processes. Simply choose the records you need to migrate and start the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target system and see the miracle happening.Data completion
Migrate your help desk data in full to ensure that no ticket is missing essential customer service details.Automated tool
Afraid that you’ll have to use special skills to migrate your info? Worry not as we ensured that our tool simple to use as it can possibly be.
Link the help desks, pick data, click ok, and you’re done!
Data dependency
Your customer data comes unite and we mean it.
Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.
Data protected
Your customer data is behind thick walls. Not even all our staff members have see your passwords or records.
You may rest assured that with HDM no data breaches will take place.
Record mapping
Choose records that will be migrated by using our built-in data viewer.
From contacts to tickets to help center solutions, you will be able to select just about everything you might ever need.
Guided migration
If you are new to data migrations, worry not. Helpful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer service as priority
As a migration service supplier, we strive to offer the best possible migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from IMIchat to HESK
Strong security of your data
The migration is completed by the machine over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up in the right destinations in HESK.Next
Maintained relation between object and people
When migrating your records from IMIchat to HESK we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to HESK
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to HESK work
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Get ready
Start by setting up Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to HESK.
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Connect IMIchat
Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.
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Link HESK
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to HESK all data
When everything's tested, choose a quiet time with the least load on the support staff and start migrating from IMIchat to HESK.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and techniques to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your HESK import
Our team would be more than happy to run a customized migration in case you have specific needs.
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