IMIchat to HelpShift
migration service
Effortless , no special skill set or coding required. A complete IMIchat to HelpShift data migration software.
IMIchat to HelpShift
Your best tool for IMIchat to HelpShift data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply choose what data you need to move and set off with the transition immediately.Effortless transition process
No special expertise needed. Just choose what data will go to the target system and enjoy the magic happening.Record structure maintenance
Migrate your help desk records in full to make certain that no ticket has lost essential customer support details.Simple and easy process
No need to worry about coding or constantly watch each record transferred.
Just link both platforms, choose what you want to take to a new database and let the Migration Wizard deal with the rest for you.
Preserved data links
Starting from the ticket requester to every comment author, all you records will keep their prior data structure maintained.
You don’t have to worry that some records will be missing and service quality will decrease. Everything will be waiting for you where you left it.
Data safety is paramount
Information is key which is why we designed a system that will keep your customer records untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your records anyhow.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to pick anything you might actually need.
Guided migration
If this is your first migration, don’t worry. Helpful and insightful on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Great service first
Apart from providing great customer service, we always want to improve our customer service.
As a company, we want you to experience best possible service, which is why we are always making great strides to increase the core experience.
Reasons to use Help Desk Migration to migrate data from IMIchat to HelpShift
Strong security of your information
The migration is done over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard as well as custom fields , thus letting you ensure that the data end up being in the right destinations in HelpShift.Next
Maintained association between object and people
When migrating your data from IMIchat to HelpShift we preserve all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to HelpShift
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to HelpShift work
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Prepare
Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to HelpShift.
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Connect IMIchat
Fill out the form with requested credentials to allow our data migration tool to fetch records from your current help desk.
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Link HelpShift
Do the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Choose the data you need to migrate and set the ticket fields mapping, so the records could be migrated based upon your needs
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Migrate limited amount of data
Test out our Free Demo Migration to see how the data migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to HelpShift all data
Once everything's tested, determine a quiet time with the minimal load on the support department and begin migrating from IMIchat to HelpShift.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your HelpShift import
Our staff would be more than happy to perform a personalized migration if you have specific needs.
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