IMIchat to Help Scout
migration service
Trouble-free , no special expertise or coding required. A complete IMIchat to Help Scout data migration instrument.
IMIchat to Help Scout
The best IMIchat to Help Scout tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and script development processes. Simply choose the records you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just pick what data will go to the target system and see the magic happening.Data completion
Migrate your help desk records in full to ensure that no ticket is missing essential customer service details.Simple and easy procedure
No need to worry about scripting or constantly control each record transferred.
Just link your source and target, tick what you want to take to a new database and allow the Migration Wizard do the rest for you.
Data dependency
Your information comes unite and we mean it.
Each email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our staff members have see your credentials or records.
You can be sure that with HDM no hacker attacks will take place.
Record mapping
Choose information that will be migrated by using our built-in data viewer.
From contacts to tickets to help center articles, you will be able to pick anything you might actually need.
Step-by-step instructions
If this is your first migration, there’s no need to be concerned. Helpful and intuitive on-screen prompts will help you migrate your information accurately.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we work to offer the best possible migration tool. Nevertheless, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from IMIchat to Help Scout
Strong security of your information
The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the data end up in the right destinations in Help Scout.Next
Maintained link between object and people
When migrating your records from IMIchat to Help Scout we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to Help Scout
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to Help Scout work
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Get ready
Start off by setting up Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to Help Scout.
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Connect IMIchat
Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
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Link Help Scout
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the information you need to migrate and set the ticket fields mapping, so the data could be migrated based upon your needs
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Migrate small amount of data
Try out our Free Demo Migration to see how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to Help Scout everything
Once everything's validated, choose a quiet time with the minimal load on the support team and begin migrating from IMIchat to Help Scout.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Help Scout import
Our team would be more than happy to run a customized migration in case you have specific needs.
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