IMIchat to Help Sumo
migration service

Trouble-free , no special know how or coding required. A complete IMIchat to Help Sumo data migration tool.

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Trustworthy and Reliable
Your passwords along with data are safe with us and will be used for import only.
Fast and Understandable
Help Desk Migration does not require any specific competencies or knowledge to get started with the migration.
Complete & Accurate
We've considered all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Why you should use Help Desk Migration to migrate data from IMIchat to Help Sumo

Strong safety of your information

The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Help Sumo.

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When migrating your records from IMIchat to Help Sumo we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from IMIchat to Help Sumo

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


In what way does data migration from IMIchat to Help Sumo work

  • Get ready

    Register and go to our migration service.

  • Pick and connect your IMIchat service desk with HDM.

  • Connect Help Sumo

    Grant access to your Help Sumo account.

  • Detail your needs

    Let us know exactly what components of your migration you wish to tweak

  • Get your requirements estimated

    We shall analyze your application and send you with a price range and a scope of tasks.

  • Migrate from IMIchat to Help Sumo all data

    Migrate all your customer service records in a single push.


Your data is in good hands

We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.

Go through our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
Talk to an Expert

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your Help Sumo import

Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation

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Help Desk Migration service


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