IMIchat to Help Sumo
migration service
Trouble-free , no special know how or coding required. A complete IMIchat to Help Sumo data migration tool.
IMIchat to Help Sumo
The best IMIchat to Help Sumo tool made for you
There’s no need to write a code, nor do you need a developer. Just perform your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just pick customer info you need to migrate and start the transition immediately.Easy transition process
No specific expertise needed. Just select what data will go to the new solution and observe the miracle happening.Data structure maintenance
Transfer your help desk records in full to make sure that no ticket is missing vital customer service information.Effortless procedure
You don’t have to bother about coding or continuously watch each piece of info moved.
Just attach your source and target, tick what you need to take to a new database and let the tool do the rest for you.
Data maintenance
Your information comes complete and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Robust protection
Your information is behind thick walls. Not even all our team members have access to your credentials or records.
You can rest assured that with HDM no hacker attacks will take place.
You control the process
Manage your information with our in-app data mapping solution. Select what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of clicks you will be able to pick what goes where, when it goes, and in what order.
Our software considered customer experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.
Customer service as priority
As a data import service provider, we aim to propose the best possible migration tool. Yet, our priority is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to migrate data from IMIchat to Help Sumo
Strong safety of your information
The migration is conducted over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you make sure that the records end up in the right places in Help Sumo.Next
Sustained link between object and people
When migrating your records from IMIchat to Help Sumo we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to Help Sumo
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to Help Sumo work
-
Get ready
Register and go to our migration service.
-
Link IMIchat
Pick and connect your IMIchat service desk with HDM.
-
Connect Help Sumo
Grant access to your Help Sumo account.
-
Detail your needs
Let us know exactly what components of your migration you wish to tweak
-
Get your requirements estimated
We shall analyze your application and send you with a price range and a scope of tasks.
-
Migrate from IMIchat to Help Sumo all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Help Sumo import
Our team would be more than happy to perform a custom migration in case you have particular requirements.
Get a price estimation Blog Articles You Might Find Useful
Help Desk System Reviews
A Guide To Help Desk Software
What started as a helping system designed for a single purpose of documenting issues has evolved into a multi-billion dollar industry. Yes, we are talking…
Help Desk System Reviews
Help Desk Systems For Any Business
No matter how successful you are in your endeavors, chances are, you still need a help desk system to tackle a few issues. These seemingly…
Data Migration 101
Help Desk Migration Checklist: Essential Steps You Should Take
Switching help desks may feel like walking into nothingness: you don’t know what to expect and what could go wrong. There are so many technical…