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IMIchat to Gmail
migration service

Trouble-free , no special expertise or coding required. A complete IMIchat to Gmail data migration tool.

More details

The best IMIchat to Gmail tool made for you

There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Skip the system analysis and tool development processes. Simply decide on what data you need to move and start the transition right away.
Effortless migration
No special knowledge or skill needed. Just select what data will go to the target platform and enjoy the magic happening.
Data completion
Migrate your help desk info in full to make certain that no ticket has lost essential customer support details.
Simple and easy procedure

No need to worry about scripting or continuously control each record transferred.

Just attach your source and target, tick what you want to migrate and let the tool deal with the rest for you.

Data dependency

Your information migrates unite , you can take our word.

Each email, every ticket, and every customer profile will arrive filled with its attachments, contact connections, and interaction history.

Data protected

Your information is safe and sound with us. Not even all our staff members can see your credentials or records.

You may be certain with HDM no data breaches are possible.

Record mapping

Pick data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to help center articles, you will be able to select just about everything you might ever need.

Step-by-step instructions

If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you migrate your information accurately.

There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.

Customer service as priority

As a migration service provider, we aim to offer the most effective migration tool. However, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to switch from IMIchat to Gmail

Castle gates

Strong security of your records

The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to migrate your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus letting you make sure that the data end up being in the right destinations in Gmail.

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Maintained association between object and people

When migrating your records from IMIchat to Gmail we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to Gmail

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from IMIchat to Gmail work

  • Get ready

    Start with preparing Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from IMIchat to Gmail.

  • Connect IMIchat

    Fill out the form with requested credentials to permit our data migration tool to fetch records from your current help desk.

  • Connect Gmail

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Select objects

    Choose the information you want to migrate and set the ticket fields mapping, so the data could be transferred based upon your preferences

  • Migrate small amount of data

    Try out our Free Demo Migration to see how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Gmail all data

    Once everything's tested out, find a quiet time with the least load on the support staff and start migrating from IMIchat to Gmail.

Your data is in good hands

We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert run your Gmail import

Our team would be more than happy to run a personalized migration if you have specific demands.
Get a price estimation

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