IMIchat to Freshdesk
migration service
Smooth , no special skill set or coding required. A complete IMIchat to Freshdesk data migration tool.
IMIchat to Freshdesk
Your best tool for IMIchat to Freshdesk data migration
No need to write a code, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and tool development processes. Simply pick what data you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just select what data will go to the target solution and enjoy the magic happening.Record structure maintenance
Transfer your help desk records in full to ensure that no ticket is missing essential customer support information.Automated migration
Scared that you’ll need special skills to migrate your customer service data? Don’t be as we ensured that our tool interface user friendly as it can possibly be.
Link the platforms, choose records, click ok, and the migration is ready!
Preserved connections
Starting from the ticket requester to every comment author, your entire database will keep their prior data structure intact.
You don’t have to worry that some data will be lost and service quality will decrease. Everything will arrive how you expected.
Data safety is priority
You data is key which is why we developed a method that will keep your information untouched.
Neither sophisticated electronic attacks nor physical disasters will touch your data in any way.
You’re in charge
Manage your customer data with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all within Migration Wizard.
Efficient out-of-the-box solution
In just a couple of buttons to press you will be able to select the data arrangement, when it starts, and in what order.
Our software considered user experience as an essential factor and ensured that it will be possible to to take the full advantage of the tool easily.
Customer service first
Except producing great customer support services, we always want to develop our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are always putting so much effort to improve the general experience.
Reasons to use Help Desk Migration to migrate data from IMIchat to Freshdesk
Strong safety of your information
The migration is completed by the machine over a protected connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the data end up being in the right places in Freshdesk.Next
Sustained association between object and people
When migrating your data from IMIchat to Freshdesk we preserve all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to Freshdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to Freshdesk work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from IMIchat to Freshdesk.
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Link IMIchat
Fill out the form with necessary credentials to make it possible for our data migration tool to retrieve records from your current help desk.
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Connect Freshdesk
Do the same action to integrate our service with the new help desk and thereby make it possible to import the information.
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Select objects
Choose the records you want to migrate and set the ticket fields mapping, so the records could be migrated according to your preferences
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Migrate limited amount of data
Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Freshdesk all data
Once everything's tested out, find a quiet time with the least load on the support team and begin migrating from IMIchat to Freshdesk.
Your data is in good hands
We take the protection of your data seriously, so we implement, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your Freshdesk import
Our staff would be more than happy to perform a customized migration in case you have specific requirements.
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