IMIchat to Deskpro
migration service
Smooth , no special knowledge or coding required. A complete IMIchat to Deskpro data migration tool.
IMIchat to Deskpro
Your best tool for IMIchat to Deskpro data migration
No need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on resources
Skip the platform analysis and tool development processes. Just pick customer info you need to transfer and start the transition immediately.Simple migration
No tech knowledge or skill needed. Just select what data will go to the new solution and observe the wonders happening.Record completion
Move your help desk records in full to ensure that no ticket is missing critical customer support information.Automated migration
Scared that you’ll need special skills to move your customer service data? Don’t be as we ensured that our tool simple to use as it can possibly be.
Link the help desks, select data, click ok, and you’re done!
Preserved data links
From sender information to phone number connection, all you records will keep their previous data structure maintained.
You don’t have to worry that a part of the info will be lost and service quality will decrease. Everything will arrive where you left it.
Security is paramount
Information is key which is why we designed a system that will keep your data untouched.
Neither sophisticated electronic attacks nor physical disasters will affect your records anyhow.
You control the process
Take complete control of your information with our in-app data mapping solution. Pick what goes where, set priorities, and even ditch the stuff you need, all within Migration Wizard.
Guided migration
If you are new to data migrations, there’s no need to be concerned. Useful and simplified on-screen instructions will help you move your information accurately.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Customer service first
Outside of providing great customer service, we always want to improve our customer service.
As a team, we want you to enjoy friendly and helpful service, which is why we are continuously putting so much effort to enhance the core experience.
Reasons to use Help Desk Migration to switch from IMIchat to Deskpro
Strong privacy of your information
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Deskpro.Next
Retained relation between object and people
When migrating your data from IMIchat to Deskpro we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to Deskpro
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to Deskpro work
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Prepare
Start off by setting up Agent profiles and all necessary custom fields in your new help desk. Now, begin migrating your data from IMIchat to Deskpro.
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Link IMIchat
Complete the form with required credentials to allow our data migration tool to retrieve records from your current help desk.
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Link Deskpro
Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.
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Choose objects
Select the information you want to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate limited amount of data
Try our Free Demo Migration to see how the information migrate. You will be able to view 20 tickets in your new help desk in a few minutes!
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Migrate to Deskpro everything
When everything's validated, determine a quiet time with the minimal load on the support team and start migrating from IMIchat to Deskpro.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data all by yourself
See yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist run your Deskpro import
Our staff would be more than happy to run a customized migration in case you have special requirements.
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