IMIchat to CustomerFirst
migration service
Smooth , no special know how or coding required. A complete IMIchat to CustomerFirst data migration software.
IMIchat to CustomerFirst
Your best tool for IMIchat to CustomerFirst data migration
No need to write a code, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on resources
Avoid the platform analysis and code development processes. Simply decide on what data you need to move and set off with the transition when comfortable.Effortless transition process
No special expertise needed. Just choose what data will go to the target platform and enjoy the magic happening.Record structure maintenance
Migrate your help desk data in full to make certain that no ticket is missing vital customer support information.Effortless process
No need to worry about coding or continuously watch each record moved.
Just link both platforms, pick what you want to migrate and let the Migration Wizard do the remainder.
Intact connections
Starting from the ticket requester to every comment author, all you records will keep their previous connections untouched.
You don’t have to worry that some info will be lost and service quality will decrease. Everything will be waiting for you how you left it.
Data safety is paramount
Information is everything which is why we created a tool that will keep your data intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data anyhow.
Data mapping
Pick records that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to pick anything you might ever need.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and intuitive on-screen prompts will help you set up an accurate data import.
You don’t need to worry that you’ll be confused with a whole dictionary in tech jargon.
Good service first
Except providing great customer service, we always aim to improve our customer service.
As a company, we want you to enjoy friendly and helpful service, which is why we are constantly making great strides to improve the core experience.
Reasons to use Help Desk Migration to migrate data from IMIchat to CustomerFirst
Strong security of your data
The migration is performed over a protected connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is simple to migrate your customer service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you ensure that the data end up being in the right places in CustomerFirst.Next
Maintained association between object and people
When migrating your data from IMIchat to CustomerFirst we keep all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to CustomerFirst
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to CustomerFirst work
-
Prepare
Sign up and go to our migration service.
-
Link IMIchat
Choose and link your IMIchat service desk with HDM.
-
Link CustomerFirst
Give access to your CustomerFirst account.
-
Detail your requirements
Let us know what elements of your migration you want to tweak
-
Have your preferences estimated
We shall analyze your application and send you with a price and a scope of tasks.
-
Migrate from IMIchat to CustomerFirst everything
Transfer all your customer service information in a single push.
Your data is in good hands
We take the protection of your data seriously, so we apply, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a specialist perform your CustomerFirst import
Our staff would be more than happy to perform a personalized migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
10 Data Migration Mistakes You Should Totally Avoid
We’ve done hundreds of migrations over the past couple of years and we know what issues many people tend to repeat. Hence why we decided…
Help Desk System Reviews
7 Books to Boost Your Career as a Customer Support Specialist
There are dozens, even thousands of books written and published by support-minded folks on customer service, strategy, customer loyalty, persuasive speaking, comprehensive writing, team and…
Help Desk System Reviews
5 Types of Help Desk Software and Their Use
The number of available and emerging help desks is huge. It may take a while to choose optimal software. However, if you have a clear…