IMIchat to C-Desk
migration service
Trouble-free , no special knowledge or programming required. A complete IMIchat to C-Desk data migration software.
IMIchat to C-Desk
The best IMIchat to C-Desk tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform switch in a couple of easy steps.Save on your time and money
Skip complex data audit and code development processes. Simply pick customer info you need to migrate and set off with the transition immediately.Effortless migration
No special knowledge or skill required. Just choose what data will go to the target solution and observe the miracle happening.Data completion
Migrate your help desk data in full to make certain that no ticket is missing critical customer support details.Automated tool
Afraid that you’ll have to use special skills to migrate your customer service data? Worry not as we ensured that our tool interface is as easy to use as possible.
Connect the platforms, choose records, click ok, and you’re done!
Preserved connections
From sender information to phone number connection, your entire database will keep their initial connections maintained.
You don’t have to worry that a part of the data will be missing and service quality will decrease. Everything will arrive how you expected.
Security is priority
Information is everything which is why we designed a system that will keep your information intact.
Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.
You’re in control
Take complete control of your customer data with our in-app data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.
Simple & effective
In only a couple of buttons to press you will be able to pick the data arrangement, when it starts, and in what order.
Our tech engineers considered user experience as a priority and ensured that you will be able to use the system to its fullest.
Great service first
Except producing great customer service, we always strive to improve our customer service.
As a team, we want you to have the best possible service, which is why we are always putting so much effort to improve the general experience.
Why you should use Help Desk Migration to switch from IMIchat to C-Desk
Strong security of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to ensure that the data end up being in the right destinations in C-Desk.Next
Maintained connectivity between object and people
When migrating your records from IMIchat to C-Desk we keep all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from IMIchat to C-Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to C-Desk work
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Get ready
Sign up and go to our migration wizard.
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Link IMIchat
Opt and link your IMIchat support desk with HDM.
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Link C-Desk
Give access to your C-Desk account.
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Clarify your requirements
Let us know exactly what parts of your migration you would like to adjust
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Have your needs estimated
We'll investigate your case and send you with a price range and a scope of tasks.
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Migrate from IMIchat to C-Desk all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert run your C-Desk import
Our team would be more than happy to run a personalized migration in case you have special requirements.
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