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IMIchat to BOSSDesk
migration service

Effortless , no special know how or programming required. A complete IMIchat to BOSSDesk data migration tool.

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Your best tool for IMIchat to BOSSDesk data migration

No need to write a code, nor do you need a programmer. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Avoid complex data audit and tool development processes. Simply pick what data you need to migrate and start the transition right away.
Effortless transition process
No special expertise required. Just select what data will go to the target solution and enjoy the miracle happening.
Record structure maintenance
Migrate your help desk data in full to ensure that no ticket has lost essential customer service information.
Automated migration

Afraid that you’ll have to use advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as it can possibly be.

Link the platforms, pick data, click ok, and you’re done!

Intact connections

From sender information to phone number connection, all you records will keep their initial data structure untouched.

You don’t have to worry that some records will be missing and service quality will degrade. Everything will be waiting for you how you left it.

Security is paramount

Information is key which is why we created a tool that will keep your customer records safe and sound.

Neither hackers will have access to your accounts nor physical disasters will impact your data anyhow.

Data mapping

Choose data that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base articles, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press you will be able to select what goes where, when it goes, and in what order.

Our software took user experience as a priority and made sure that you will be able to to take the full advantage of the tool easily.

Customer service first

Apart from providing great customer service, we always want to improve our customer service.

As a company, we want you to experience best possible service, which is why we are continuously making great strides to enhance the core experience.


Reasons to use Help Desk Migration to migrate data from IMIchat to BOSSDesk

Castle gates

Strong security of your data

The migration is completed by the machine over a protected connection, and all your credentials will instantly be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it's simple to transfer your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Advanced data mapping

Our service allows mapping standard and custom fields , thus helping you to make sure that the data end up in the right places in BOSSDesk.

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Maintained connectivity between object and people

When migrating your data from IMIchat to BOSSDesk we keep all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to BOSSDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from IMIchat to BOSSDesk work

  • Prepare

    Start by setting up Agent profiles and all necessary custom fields in the new help desk. Now, begin migrating your data from IMIchat to BOSSDesk.

  • Fill in the form with requested credentials to permit our data migration tool to retrieve records from your current help desk.

  • Connect BOSSDesk

    Repeat the same action to connect our service with the new help desk and thus make it possible to import the information.

  • Choose objects

    Choose the data you need to migrate and set the ticket fields mapping, so the data could be transferred in line with your needs

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!

  • Migrate to BOSSDesk all data

    Once everything's tested out, determine a quiet time with the least load on the support staff and start migrating from IMIchat to BOSSDesk.

Your data is in good hands

We take the security of your data seriously, so we apply, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
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Let a professional perform your BOSSDesk import

Our staff would be more than happy to perform a customized migration if you have specific requirements.
Get a price estimation

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