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IMIchat to Bomgar
migration service

Smooth , no special knowledge or coding required. A complete IMIchat to Bomgar data migration instrument.

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Your best tool for IMIchat to Bomgar data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of simple steps.
Save on resources
Skip the platform analysis and script development processes. Simply decide on what data you need to move and start the transition right away.
Simple migration
No tech knowledge or skill needed. Just pick what data will go to the target platform and enjoy the magic happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing vital customer service details.
Simple and easy process

No need to worry about coding or constantly watch each record transferred.

Just attach both platforms, choose what you need to migrate and let the system do the remainder.

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their previous data structure maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will be waiting for you where you expected.

Data safety is paramount

Information is key which is why we designed a method that will keep your information intact.

Neither sophisticated electronic attacks nor physical disasters will affect your records in any way.

Record mapping

Choose information that will be migrated by using our built-in data viewer.

From contacts to tickets to help center articles, you will be able to pick just about everything you might ever need.

Simple & effective

In just a couple of buttons to press it will be possible to select what goes where, when it goes, and in what order.

Our software took user experience as an essential factor and made sure that you will be able to to take the full advantage of the tool easily.

Good service first

Outside of providing great customer service, we always want to improve our customer service.

As a company, we want you to have the best possible service, which is why we are constantly making great strides to increase the general experience.


Reasons to use Help Desk Migration to switch from IMIchat to Bomgar

Castle gates

Strong privacy of your records

The migration is conducted over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus letting you be sure that the data end up in the right destinations in Bomgar.

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Retained connection between object and people

When migrating your data from IMIchat to Bomgar we maintain all relations between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to Bomgar

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from IMIchat to Bomgar work

  • Prepare

    Sign-up and go to our migration service.

  • Choose and connect your IMIchat support desk with HDM.

  • Connect Bomgar

    Grant access to your Bomgar account.

  • Describe your needs

    Let us know what components of your migration you want to adjust

  • Get your needs estimated

    We will investigate your case and send you with a cost and a scope of work.

  • Migrate from IMIchat to Bomgar all data

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Bomgar import

Our staff would be more than happy to run a customized migration in case you have particular demands.
Get a price estimation

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