IMIchat to bold360
migration service
Effortless , no special knowledge or programming required. A complete IMIchat to bold360 data migration software.
IMIchat to bold360
Your best tool for IMIchat to bold360 data migration
No need to create a script, nor do you need a programmer. Just set up your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and code development processes. Just choose what data you need to transfer and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just choose what data will go to the new system and enjoy the wonders happening.Record completion
Migrate your help desk info in full to ensure that no ticket has lost essential customer service information.Simple and easy process
No need to worry about scripting or continuously control each piece of info transferred.
Just attach both platforms, pick what you need to migrate and allow the system do the remainder.
Preserved connections
Starting from the ticket requester to every comment author, all you records will keep their prior data structure intact.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will arrive where you expected.
Data safety is paramount
You data is key which is why we developed a method that will keep your information untouched.
Neither hackers will have access to your accounts nor physical disasters will affect your records in any way.
You’re in charge
Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Simple & effective
In only a few clicks it is possible to select what goes where, when it starts, and how.
Our tech engineers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Great service first
Except providing great customer support services, we always want to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously putting so much effort to enhance the general experience.
Reasons to use Help Desk Migration to switch from IMIchat to bold360
Strong security of your records
The migration is done over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to transfer your customer care to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up in the right places in bold360.Next
Maintained connection between object and people
When migrating your data from IMIchat to bold360 we maintain all connections between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to bold360
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from IMIchat to bold360 work
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Prepare
Sign-up and go to our migration wizard.
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Connect IMIchat
Select and connect your IMIchat service desk with HDM.
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Connect bold360
Give the right to access your bold360 account.
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Clarify your business needs
Let us know exactly what components of your migration you wish to modify
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Get your requirements estimated
We will investigate your application and get back to you with a price and a scope of work.
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Migrate from IMIchat to bold360 all data
Migrate all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your bold360 import
Our staff would be more than happy to run a customized migration if you have specific needs.
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