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IMIchat to Awesome Support (WordPress)
migration service

Smooth , no special knowledge or programming required. A complete IMIchat to Awesome Support (WordPress) data migration tool.

More details

Your best tool for IMIchat to Awesome Support (WordPress) data migration

No need to create a script, nor do you need a programmer. Just perform your platform to platform switch in a couple of easy steps.
Save on resources
Skip complex data audit and tool development processes. Simply decide on customer info you need to migrate and set off with the transition immediately.
Simple migration
No tech knowledge or skill required. Just select what data will go to the target platform and observe the miracle happening.
Record completion
Move your help desk info in full to ensure that no ticket is missing critical customer support information.
Automated migration

Worried that you’ll have to use special skills to migrate your customer service data? Don’t be as we made sure that our tool interface user friendly as possible.

Link the platforms, select records, click ok, and the migration is ready!

Intact connections

Starting from the ticket requester to every comment author, your entire database will keep their prior connections maintained.

You don’t have to worry that some data will be lost and service quality will decrease. Everything will be waiting for you how you expected.

Data safety is priority

You data is everything which is why we designed a system that will keep your information untouched.

Neither sophisticated electronic attacks nor physical disasters will affect your data in any way.

Record mapping

Choose data that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base articles, it will be possible to pick anything you might ever need.

Simple & effective

In only a couple of buttons to press it will be possible to pick what goes where, when it starts, and in what order.

Our software took user experience as an essential factor and ensured that it will be possible to use the system to its fullest.

Customer service first

Outside of producing great customer support services, we always aim to develop our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are constantly making great strides to improve the general experience.


Reasons to use Help Desk Migration to switch from IMIchat to Awesome Support (WordPress)

Castle gates

Strong privacy of your records

The migration is carried out over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to make sure that the data end up being in the right places in Awesome Support (WordPress).

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Retained relation between object and people

When migrating your data from IMIchat to Awesome Support (WordPress) we maintain all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to Awesome Support (WordPress)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from IMIchat to Awesome Support (WordPress) work

  • Prepare

    Start with setting up Agent profiles and all necessary custom fields in the new help desk. Now, get started on migrating your data from IMIchat to Awesome Support (WordPress).

  • Fill in the form with requested credentials to allow our data migration tool to retrieve records from your current help desk.

  • Connect Awesome Support (WordPress)

    Do the same action to integrate our service with the new help desk and thereby make it possible to import the data.

  • Select objects

    Choose the records you want to migrate and set the ticket fields mapping, so the records could be moved according to your preferences

  • Migrate limited amount of data

    Test out our Free Demo Migration to check how the information migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!

  • Migrate to Awesome Support (WordPress) everything

    When everything's tested, choose a quiet time with the least load on the support staff and start migrating from IMIchat to Awesome Support (WordPress).

Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Awesome Support (WordPress) import

Our staff would be more than happy to run a customized migration in case you have special demands.
Get a price estimation

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