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IMIchat to Assembla
migration service

Smooth , no special expertise or programming required. A complete IMIchat to Assembla data migration software.

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Your best tool for IMIchat to Assembla data migration

No need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on resources
Skip complex data audit and code development processes. Simply choose the records you need to move and set off with the transition when comfortable.
Simple migration
No tech knowledge or skill required. Just choose what data will go to the target system and see the magic happening.
Record completion
Move your help desk records in full to make certain that no ticket has lost critical customer service details.
Automated migration

Scared that you’ll have to use advanced skills to migrate your info? Worry not as we made sure that our tool interface user friendly as it can possibly be.

Connect the platforms, choose data, click ok, and you’re done!

Intact connections

Starting from the ticket requester to every comment author, all you records will keep their prior connections maintained.

You don’t have to worry that some data will be missing and service quality will decrease. Everything will arrive how you expected.

Data safety is paramount

Information is everything which is why we designed a method that will keep your information safe and sound.

Neither sophisticated electronic attacks nor physical disasters will impact your data in any way.

You’re in charge

Manage your information with our in-app data mapper. Pick what goes where, set priorities, and even discard the stuff you don’t like, all within Migration Wizard.

Simple & effective

In only a few buttons to press it is possible to choose what goes where, when it starts, and in what order.

Our developers took user experience as an essential factor and made sure that you will be able to use the system to its fullest.

Good service first

Except providing great customer service, we always strive to develop our customer service.

As a company, we want you to have the best possible service, which is why we are continuously putting so much effort to improve the general experience.


Reasons to use Help Desk Migration to switch from IMIchat to Assembla

Castle gates

Strong privacy of your information

The migration is done over a secure connection, and all your credentials will immediately be removed after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus helping you to ensure that the data end up in the right destinations in Assembla.

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Retained connectivity between object and people

When migrating your data from IMIchat to Assembla we preserve all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to Assembla

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

How does data migration from IMIchat to Assembla work

  • Prepare

    Start off by preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from IMIchat to Assembla.

  • Connect IMIchat

    Fill out the form with requested credentials to make it possible for our data migration tool to access data from your current help desk.

  • Connect Assembla

    Do the same action to connect our service with the new help desk and thus make it possible to import the records.

  • Select objects

    Choose the records you need to migrate and set the ticket fields mapping, so the records could be transferred according to your preferences

  • Migrate limited amount of data

    Try out our Free Demo Migration to check how the records migrate. You will be able to view 20 tickets in your new help desk in a few minutes!

  • Migrate to Assembla everything

    When everything's validated, find a quiet time with the least load on the support staff and start migrating from IMIchat to Assembla.

Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and techniques to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our satisfied buyers

Migrate the data all by yourself

See yourself that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist run your Assembla import

Our staff would be more than happy to run a personalized migration if you have special needs.
Get a price estimation

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