IMIchat to Alloy Navigator
migration service

Smooth , no special expertise or coding required. A complete IMIchat to Alloy Navigator data migration tool.

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Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.
Full & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large amounts of data

Reasons to use Help Desk Migration to switch from IMIchat to Alloy Navigator

Strong security of your data

The migration is done over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to transfer your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and custom fields , thus letting you make sure that the records end up in the right places in Alloy Navigator.

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Maintained connection between object and people

When migrating your data from IMIchat to Alloy Navigator we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from IMIchat to Alloy Navigator

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from IMIchat to Alloy Navigator work

  • Prepare

    Sign up and go to our migration tool.

  • Select and connect your IMIchat service desk with HDM.

  • Give access to your Alloy Navigator account.

  • Describe your business needs

    Let us understand precisely what parts of your migration you want to fine-tune

  • Have your requirements estimated

    We shall analyze your application and send you with a price range and a scope of work.

  • Migrate from IMIchat to Alloy Navigator all data

    Move all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we utilize, as well as develop our own, best practices and methods to protect it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied customers

Migrate the data by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Alloy Navigator import

Our staff would be more than happy to run a customized migration in case you have special needs.
Get a price estimation

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Help Desk Migration service


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