IMIchat to Aegis Help Desk
migration service
Trouble-free , no special knowledge or coding required. A complete IMIchat to Aegis Help Desk data migration software.
IMIchat to Aegis Help Desk
The best IMIchat to Aegis Help Desk tool made for you
There’s no need to create a script, nor do you need a programmer. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and code development processes. Just pick the records you need to transfer and start the transition when comfortable.Simple migration
No tech knowledge or skill needed. Just choose what data will go to the new solution and see the wonders happening.Data completion
Move your help desk data in full to ensure that no ticket is missing critical customer support details.Simple and easy process
No need to worry about scripting or continuously control each piece of info moved.
Just link your source and target, pick what you want to take to a new database and let the tool deal with the remainder.
Data dependency
Your information comes complete , you can take our word.
Each email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our employees can see your passwords or records.
You may be sure that with HDM no hacker attacks will take place.
You control the process
Manage your information with our internal data mapping solution. Pick what goes where, set priorities, and even discard the things you need, all with our Migration Wizard.
Guided migration
If this is your first migration, there’s no need to be concerned. Useful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we strive to deliver the most effective migration tool. Nevertheless, our prime concern is customer service.
Proven by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from IMIchat to Aegis Help Desk
Strong privacy of your data
The migration is performed over a secure connection, and all your credentials will instantly be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in Aegis Help Desk.Next
Retained connection between object and people
When migrating your records from IMIchat to Aegis Help Desk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from IMIchat to Aegis Help Desk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from IMIchat to Aegis Help Desk work
Get ready
Sign up and go to our migration service.
Link IMIchat
Select and link your IMIchat support desk with HDM.
Link Aegis Help Desk
Grant the right to access your Aegis Help Desk account.
Express your needs
Let us know what components of your migration you wish to fine-tune
Get your needs estimated
We will analyze your application and get back to you with a price range and a scope of tasks.
Migrate from IMIchat to Aegis Help Desk everything
Migrate all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your Aegis Help Desk import
Our team would be more than happy to run a customized migration in case you have special requirements.
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