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IMIchat to ACANOTION HelpDesk
migration service

Trouble-free , no special knowledge or programming required. A complete IMIchat to ACANOTION HelpDesk data migration instrument.

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The best IMIchat to ACANOTION HelpDesk tool made for you

There’s no need to create a script, nor do you need a developer. Just perform your platform to platform switch in a couple of simple steps.
Save on your time and money
Skip complex data audit and script development processes. Simply pick the records you need to move and set off with the transition immediately.
Easy migration
No specific knowledge or skill required. Just pick what data will go to the target solution and see the magic happening.
Data completion
Transfer your help desk records in full to make sure that no ticket is missing vital customer service information.
Automated tool

Scared that you’ll have to use special skills to migrate your info? Don’t be as we ensured that our tool interface user friendly as it can possibly be.

Connect the platforms, choose records, click ok, and the migration is ready!

Data dependency

Your customer data comes unite and we mean it.

Every email, every ticket, and every customer profile will reach the target complete with its attachments, contact connections, and interaction history.

Data protected

Your customer data is behind thick walls. Not even all our team members have access to your passwords or other information.

You can be sure that with HDM no hacker attacks are possible.

Record mapping

Select information that will be migrated by using our built-in data viewer.

From contacts to tickets to knowledge base solutions, it will be possible to pick just about everything you might actually need.

Simple & effective

In only a couple of buttons to press you will be able to choose the data arrangement, when it starts, and in what order.

Our developers considered user experience as a priority and ensured that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a migration service supplier, we work to propose the best possible migration tool. Nevertheless, our prime concern is customer support quality.

As evident by our many five-star reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to switch from IMIchat to ACANOTION HelpDesk

Castle gates

Strong safety of your information

The migration is carried out over a secure connection, and all your credentials will automatically be deleted after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is easy to move your customer service to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard as well as custom fields , thus helping you to be sure that the data end up in the right places in ACANOTION HelpDesk.

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Sustained connection between object and people

When migrating your records from IMIchat to ACANOTION HelpDesk we preserve all connections between tickets and their respective contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from IMIchat to ACANOTION HelpDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from IMIchat to ACANOTION HelpDesk work

  • Get ready

    Register and go to our migration software.

  • Choose and connect your IMIchat service desk with HDM.

  • Give access to your ACANOTION HelpDesk account.

  • Outline your requirements

    Let us know exactly what parts of your migration you need to modify

  • Get your requirements estimated

    We will investigate your application and send you with a price and a scope of work.

  • Migrate from IMIchat to ACANOTION HelpDesk everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we use, as well as develop our own, best practices and techniques to protect it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy buyers

Migrate the records all by yourself

See on your own that transferring from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert run your ACANOTION HelpDesk import

Our team would be more than happy to run a custom migration in case you have particular requirements.
Get a price estimation

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