iHelpdesk to Zendesk
migration service
Smooth , no special knowledge or coding required. A complete iHelpdesk to Zendesk data migration tool.
iHelpdesk to Zendesk
Secure and Safe
Your passwords as well as records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.Full & Precise
We've tackled all major peculiarities of different helpdesks to let you accurately and efficiently migrate large loads of dataReasons to use Help Desk Migration to switch from iHelpdesk to Zendesk
Strong security of your data
The migration is conducted over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it really is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Exceptional data mapping
Our service allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Zendesk.Next
Maintained relation between object and people
When migrating your data from iHelpdesk to Zendesk we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Zendesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Zendesk work
Prepare
Start by preparing Agent profiles and all necessary custom fields in your new help desk. Now, get started on migrating your data from iHelpdesk to Zendesk.
Link iHelpdesk
Fill in the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
Link Zendesk
Repeat the same action to connect our service with the new help desk and thus make it possible to import the data.
Select objects
Select the data you want to migrate and set the ticket fields mapping, so the data could be moved in line with your needs
Migrate small amount of data
Try our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Zendesk all data
When everything's validated, find a quiet time with the least load on the support department and begin migrating from iHelpdesk to Zendesk.
Your data is in good hands
We take the protection of your data seriously, so we use, as well as develop our own, best practices and strategies to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a specialist run your Zendesk import
Our staff would be more than happy to run a personalized migration in case you have special demands.
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