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iHelpdesk to VIZOR ServiceDesk
migration service

Extremely easy , no special skill set or coding required. A complete iHelpdesk to VIZOR ServiceDesk data migration software.

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The best iHelpdesk to VIZOR ServiceDesk tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of easy steps.
Save on your time and money
Avoid the system analysis and code development processes. Just pick customer info you need to migrate and start the transition immediately.
Simple transition process
No tech expertise needed. Just choose what data will go to the new solution and observe the miracle happening.
Data structure maintenance
Move your help desk data in full to make sure that no ticket has lost vital customer support details.
Simple and easy procedure

You don’t have to bother about scripting or constantly watch each piece of info transferred.

Just link your source and target, choose what you need to take to a new database and allow the Migration Wizard do the remainder.

Data maintenance

Your information migrates complete , you can take our word.

Each email, every ticket, and every user profile will arrive filled with its attachments, contact connections, and interaction history.

Robust protection

Your information is safe and sound with us. Not even all our team members can see your credentials or records.

You may be sure that with HDM no data breaches are possible.

You’re in control

Manage your information with our internal data mapper. Pick what goes where, set priorities, and even ditch the things you don’t like, all within Migration Wizard.

Efficient out-of-the-box solution

In just a few clicks you will be able to pick what goes where, when it goes, and how.

Our developers took user experience as an essential factor and made sure that it will be possible to use the system to its fullest.

Customer service as priority

As a data import service provider, we strive to propose the most effective migration tool. Yet, our priority is customer service.

Proven by our many five-star reviews on G2, we want you to have the best possible experience.


Why you should use Help Desk Migration to migrate data from iHelpdesk to VIZOR ServiceDesk

Castle gates

Strong privacy of your data

The migration is done over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it certainly is simple to move your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Upper-level data mapping

Our system allows mapping standard and custom fields , thus letting you ensure that the records end up being in the right destinations in VIZOR ServiceDesk.

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Retained association between object and people

When migrating your records from iHelpdesk to VIZOR ServiceDesk we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to VIZOR ServiceDesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from iHelpdesk to VIZOR ServiceDesk work

  • Get ready

    Sign up and go to our migration tool.

  • Connect iHelpdesk

    Pick and link your iHelpdesk support desk with HDM.

  • Connect VIZOR ServiceDesk

    Grant the right to access your VIZOR ServiceDesk account.

  • Outline your needs

    Let us understand precisely what elements of your migration you wish to modify

  • Have your needs estimated

    We'll research your case and send you with a price and a scope of work.

  • Migrate from iHelpdesk to VIZOR ServiceDesk everything

    Transfer all your customer support records in a single push.

Your data is in good hands

We take the privacy of your data seriously, so we implement, as well as develop our own, best practices and methods to secure it.


Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a pro perform your VIZOR ServiceDesk import

Our team would be more than happy to perform a custom migration if you have particular requirements.
Get a price estimation

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