iHelpdesk to Vivocha
migration service

Smooth , no special skill set or programming required. A complete iHelpdesk to Vivocha data migration software.

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Risk-free and Reputable
Your passwords as well as data are safe with us and will be used for import solely.
Effective and Understandable
Help Desk Migration does not require any specialized experience or knowledge to begin the the migration.
Optimal & Accurate
We've tackled all significant peculiarities of various helpdesks to let you accurately and efficiently migrate large volumes of information

Reasons to use Help Desk Migration to migrate data from iHelpdesk to Vivocha

Strong privacy of your records

The migration is carried out over a protected connection, and all your credentials will automatically be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is simple to move your support service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard and even custom fields , thus helping you to ensure that the records end up being in the right destinations in Vivocha.

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Retained connectivity between object and people

When migrating your data from iHelpdesk to Vivocha we maintain all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from iHelpdesk to Vivocha

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from iHelpdesk to Vivocha work

  • Prepare

    Sign-up and go to our migration software.

  • Pick and link your iHelpdesk support desk with HDM.

  • Connect Vivocha

    Give the right to access your Vivocha account.

  • Detail your requirements

    Let us know what parts of your migration you would like to fine-tune

  • Get your requirements estimated

    We will investigate your application and send you with a the overall cost and a scope of tasks.

  • Migrate from iHelpdesk to Vivocha everything

    Transfer all your customer service information in a single push.


Your data is in good hands

We take the protection of your data seriously, so we implement, as well as develop our own, best practices and techniques to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
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Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied clients

Migrate the data automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let a specialist perform your Vivocha import

Our staff would be more than happy to perform a custom migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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