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iHelpdesk to USU Valuemation (ITSDM)
migration service

Trouble-free , no special skill set or coding required. A complete iHelpdesk to USU Valuemation (ITSDM) data migration tool.

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The best iHelpdesk to USU Valuemation (ITSDM) tool made for you

There’s no need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.
Save on your time and money
Avoid the system analysis and tool development processes. Simply choose the records you need to transfer and set off with the transition right away.
Effortless transition process
No special expertise needed. Just select what data will go to the target system and see the wonders happening.
Data structure maintenance
Migrate your help desk data in full to make certain that no ticket has lost critical customer service information.
Automated tool

Afraid that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool interface user friendly as possible.

Attach the platforms, pick data, click ok, and the migration is ready!

Data maintenance

Your information migrates unite and we mean it.

Every email, every ticket, and every little bit of info will reach the target complete with its attachments, contact connections, and interaction archive.

Robust protection

Your information is safe and sound with us. Not even all our employees have access to your credentials or other information.

You can be certain with HDM no hacker attacks are possible.

You’re in control

Manage your information with our internal data mapping solution. Select what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.

Efficient out-of-the-box solution

In just a few buttons to press it is possible to choose what goes where, when it starts, and in what order.

Our tech engineers considered user experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service as priority

As a data import service provider, we aim to deliver the best possible migration tool. Nevertheless, our priority is customer support quality.

As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.


Why you should use Help Desk Migration to migrate data from iHelpdesk to USU Valuemation (ITSDM)

Castle gates

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in USU Valuemation (ITSDM).

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Maintained connection between object and people

When migrating your records from iHelpdesk to USU Valuemation (ITSDM) we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from iHelpdesk to USU Valuemation (ITSDM) work

  • Get ready

    Sign up and go to our migration service.

  • Connect iHelpdesk

    Opt and connect your iHelpdesk service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give access to your USU Valuemation (ITSDM) account.

  • Clarify your business needs

    Let us know what elements of your migration you wish to modify

  • Get your requirements estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Migrate from iHelpdesk to USU Valuemation (ITSDM) everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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