96% of users recommend Help Desk Migration Service. Learn why in our brand new G2 Report.

iHelpdesk to USU Valuemation (ITSDM)
migration service

Trouble-free , no special skill set or coding required. A complete iHelpdesk to USU Valuemation (ITSDM) data migration tool.

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Secure and Safe
Your passwords along with data are safe with us and will be used for import only.
Quick and Understandable
Help Desk Migration does not require any special experience or knowledge to get started with the migration.
Full & Accurate
We've considered all major peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of data

Why you should use Help Desk Migration to migrate data from iHelpdesk to USU Valuemation (ITSDM)

Strong security of your data

The migration is conducted over a protected connection, and all your credentials will immediately be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to migrate your customer support to a new helpdesk without involving the IT department

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Excellent data mapping

Our system allows mapping standard and custom fields , thus letting you make sure that the data end up in the right places in USU Valuemation (ITSDM).

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Maintained connection between object and people

When migrating your records from iHelpdesk to USU Valuemation (ITSDM) we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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What you may migrate from iHelpdesk to USU Valuemation (ITSDM)

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
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96% of users recommend our service

High Performer, Best Support
and seven more badges
from G2 in 2020 Report

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In what way does data migration from iHelpdesk to USU Valuemation (ITSDM) work

  • Get ready

    Sign up and go to our migration service.

  • Connect iHelpdesk

    Opt and connect your iHelpdesk service desk with HDM.

  • Connect USU Valuemation (ITSDM)

    Give access to your USU Valuemation (ITSDM) account.

  • Clarify your business needs

    Let us know what elements of your migration you wish to modify

  • Get your requirements estimated

    We'll research your case and get back to you with a price range and a scope of tasks.

  • Migrate from iHelpdesk to USU Valuemation (ITSDM) everything

    Migrate all your customer service records in a single push.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.

Read our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Contact us
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
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Start new estimation
What kind of customization do you need?
Please describe your needs as detailed as possible
Start new estimation

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

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Have any questions?
Talk to an Expert

Hear from our happy customers

Migrate the records by yourself

See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let an expert perform your USU Valuemation (ITSDM) import

Our team would be more than happy to perform a personalized migration if you have special needs.
Get a price estimation

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Help Desk Migration service


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