iHelpdesk to USU Smart Link
migration service
Trouble-free , no special know how or coding required. A complete iHelpdesk to USU Smart Link data migration tool.
iHelpdesk to USU Smart Link
The best iHelpdesk to USU Smart Link tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform migration in a couple of simple steps.Save on your time and money
Avoid the system analysis and tool development processes. Just decide on customer info you need to move and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just select what data will go to the new platform and observe the magic happening.Data structure maintenance
Transfer your help desk data in full to make sure that no ticket has lost critical customer service details.Effortless process
You don’t have to bother about coding or constantly control each piece of info moved.
Just attach both platforms, pick what you need to take to a new database and allow the Migration Wizard deal with the remainder.
Preserved data links
From sender information to phone number connection, your entire database will keep their prior data structure untouched.
You don’t have to worry that a part of the info will be missing and service quality will degrade. Everything will arrive how you expected.
Security is priority
Information is key which is why we created a method that will keep your data intact.
Neither hackers will have access to your accounts nor physical disasters will touch your data in any way.
You control the process
Take complete control of your customer data with our in-app data mapping solution. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Efficient out-of-the-box solution
In just a few clicks it will be possible to pick the data arrangement, when it starts, and how.
Our software considered customer experience as a priority and ensured that you will be able to to take the full advantage of the tool easily.
Great service first
Except producing great customer service, we always aim to improve our customer service.
As a team, we want you to enjoy best possible service, which is why we are continuously putting so much effort to increase the general experience.
Why you should use Help Desk Migration to migrate data from iHelpdesk to USU Smart Link
Strong safety of your data
The migration is conducted over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up in the right destinations in USU Smart Link.Next
Sustained link between object and people
When migrating your records from iHelpdesk to USU Smart Link we keep all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to USU Smart Link
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to USU Smart Link work
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Get ready
Sign up and go to our migration tool.
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Connect iHelpdesk
Select and connect your iHelpdesk support desk with HDM.
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Link USU Smart Link
Give the right to access your USU Smart Link account.
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Describe your needs
Let us know exactly what aspects of your migration you would like to tweak
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Get your preferences estimated
We will analyze your case and get back to you with a cost and a scope of tasks.
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Migrate from iHelpdesk to USU Smart Link all data
Transfer all your customer service records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See on your own that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your USU Smart Link import
Our team would be more than happy to perform a custom migration if you have special demands.
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