iHelpdesk to UseDesk
migration service
Effortless , no special knowledge or coding required. A complete iHelpdesk to UseDesk data migration software.
iHelpdesk to UseDesk
Your best tool for iHelpdesk to UseDesk data migration
No need to create a script, nor do you need a developer. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Skip the platform analysis and code development processes. Simply choose what data you need to move and start the transition when comfortable.Effortless migration
No special knowledge or skill needed. Just choose what data will go to the target system and enjoy the magic happening.Record completion
Migrate your help desk info in full to make sure that no ticket has lost critical customer service information.Automated migration
Worried that you’ll need advanced skills to migrate your info? Don’t be as we made sure that our tool user friendly as it can possibly be.
Attach the platforms, pick data, click ok, and the migration is ready!
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every customer profile will arrive complete with its attachments, contact connections, and interaction history.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your credentials or records.
You can be sure that with HDM no data breaches are possible.
You’re in charge
Manage your information with our internal data mapper. Choose what goes where, set priorities, and even ditch the stuff you don’t like, all with our Migration Wizard.
Guided migration
If you are new to data migrations, worry not. Helpful and insightful on-screen instructions will help you set up an accurate data import.
You don’t need to worry that you’ll be overwhelmed with terms and tech jargon.
Customer priority
As a migration service provider, we strive to deliver the best possible migration tool. However, our priority is customer service.
As evident by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from iHelpdesk to UseDesk
Strong security of your records
The migration is carried out over a secure connection, and all your credentials will automatically be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to move your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in UseDesk.Next
Maintained connectivity between object and people
When migrating your data from iHelpdesk to UseDesk we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to UseDesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to UseDesk work
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Prepare
Start with creating Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from iHelpdesk to UseDesk.
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Link iHelpdesk
Fill out the form with required credentials to make it possible for our data migration tool to access information from your current help desk.
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Connect UseDesk
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Select the records you need to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate small amount of data
Try our Free Demo Migration to see how the records migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
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Migrate to UseDesk all data
Once everything's tested, choose a quiet time with the minimal load on the support staff and begin migrating from iHelpdesk to UseDesk.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied clients
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional run your UseDesk import
Our staff would be more than happy to run a custom migration if you have special needs.
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