iHelpdesk to Trakdesk
migration service
Effortless , no special knowledge or programming required. A complete iHelpdesk to Trakdesk data migration instrument.
iHelpdesk to Trakdesk
Your best tool for iHelpdesk to Trakdesk data migration
No need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of simple steps.Save on resources
Skip complex data audit and script development processes. Just pick the records you need to migrate and set off with the transition right away.Effortless migration
No special knowledge or skill required. Just pick what data will go to the new solution and see the miracle happening.Record completion
Migrate your help desk data in full to make certain that no ticket is missing essential customer service details.Effortless process
No need to worry about coding or constantly control each record transferred.
Just link your source and target, choose what you want to migrate and allow the Migration Wizard deal with the remainder.
Data dependency
Your customer info comes complete and we mean it.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction archive.
Data protected
Your customer data is behind impenetrable walls. Not even all our staff members have see your credentials or other information.
You may be sure that with HDM no data breaches are possible.
Record mapping
Pick information that will be moved by using our built-in data viewer.
From contacts to tickets to help center articles, it will be possible to select anything you might ever need.
Guided migration
If this is your first migration, worry not. Helpful and intuitive on-screen prompts will help you move your information accurately.
You don’t need to worry that you’ll be overwhelmed with a whole dictionary in tech jargon.
Customer priority
As a migration service supplier, we work to offer the best possible migration tool. Nevertheless, our priority is customer support quality.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to switch from iHelpdesk to Trakdesk
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus helping you to be sure that the records end up in the right destinations in Trakdesk.Next
Maintained connection between object and people
When migrating your data from iHelpdesk to Trakdesk we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Trakdesk
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Trakdesk work
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Prepare
Sign up and go to our migration wizard.
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Link iHelpdesk
Select and connect your iHelpdesk support desk with HDM.
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Connect Trakdesk
Give the right to access your Trakdesk account.
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Express your business needs
Let us know exactly what components of your migration you want to tweak
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Have your preferences estimated
We'll investigate your case and get back to you with a price range and a scope of work.
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Migrate from iHelpdesk to Trakdesk everything
Migrate all your customer service information in a single push.
Your data is in good hands
We take the security of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let a professional run your Trakdesk import
Our staff would be more than happy to run a personalized migration in case you have specific requirements.
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