iHelpdesk to Spiceworks
migration service
Trouble-free , no special knowledge or programming required. A complete iHelpdesk to Spiceworks data migration instrument.
iHelpdesk to Spiceworks
Secure and Safe
Your passwords along with records are safe with us and will be used for import solely.Quick and Easy
Help Desk Migration does not require any special skills or knowledge to begin the the migration.Full & Precise
We've considered all major peculiarities of various helpdesks to let you accurately and efficiently migrate large amounts of informationWhy you should use Help Desk Migration to switch from iHelpdesk to Spiceworks
Strong security of your data
The migration is done over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your support service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus helping you to be sure that the records end up being in the right destinations in Spiceworks.Next
Maintained relation between object and people
When migrating your records from iHelpdesk to Spiceworks we keep all connections between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Spiceworks
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Spiceworks work
Get ready
Start by preparing Agent profiles and all needed custom fields in your new help desk. Now, begin the process of migrating your data from iHelpdesk to Spiceworks.
Connect iHelpdesk
Fill in the form with required credentials to make it possible for our data migration tool to fetch records from your current help desk.
Link Spiceworks
Do the same action to connect our service with the new help desk and thus make it possible to import the data.
Choose objects
Select the data you need to migrate and set the ticket fields mapping, so the data could be moved based upon your preferences
Migrate small amount of data
Test out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in the new help desk in a few minutes!
Migrate to Spiceworks everything
Once everything's tested out, find a quiet time with the minimal load on the support team and start migrating from iHelpdesk to Spiceworks.
Your data is in good hands
We take the safety of your data seriously, so we use, as well as develop our own, best practices and approaches to protect it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is simple even if you're not computer savvy.
Start an automated migrationLet an expert run your Spiceworks import
Our team would be more than happy to run a personalized migration in case you have special needs.
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