iHelpdesk to Solvemate
migration service
Trouble-free , no special know how or coding required. A complete iHelpdesk to Solvemate data migration instrument.
iHelpdesk to Solvemate
The best iHelpdesk to Solvemate tool made for you
There’s no need to write a code, nor do you need a programmer. Just set up your platform to platform migration in a couple of easy steps.Save on your time and money
Avoid the system analysis and script development processes. Just pick what data you need to migrate and set off with the transition when comfortable.Easy transition process
No specific expertise needed. Just pick what data will go to the new solution and enjoy the miracle happening.Data structure maintenance
Transfer your help desk records in full to ensure that no ticket has lost vital customer support details.Automated tool
Scared that you’ll need advanced skills to move your customer service data? Worry not as we made sure that our tool interface accessible as it can possibly be.
Link the help desks, pick data, click ok, and the migration is ready!
Data maintenance
Your information migrates complete , you can take our word.
Each email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our team members can see your credentials or other information.
You may rest assured that with HDM no data breaches will take place.
Data mapping
Choose information that will be moved by using our pre-installed data viewer.
From contacts to tickets to help center articles, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few clicks you will be able to select what goes where, when it starts, and how.
Our software took customer experience as an essential factor and made sure that it will be possible to use the system to its fullest.
Customer service as priority
As a data import service provider, we work to propose the most effective migration tool. However, our priority is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to migrate data from iHelpdesk to Solvemate
Strong safety of your information
The migration is done over a protected connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard as well as custom fields , thus letting you be sure that the records end up being in the right destinations in Solvemate.Next
Sustained association between object and people
When migrating your records from iHelpdesk to Solvemate we preserve all relations between tickets and their corresponding contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Solvemate
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Solvemate work
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Get ready
Register and go to our migration tool.
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Connect iHelpdesk
Select and link your iHelpdesk support desk with HDM.
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Connect Solvemate
Give the right to access your Solvemate account.
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Describe your needs
Let us know what components of your migration you want to modify
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Have your needs estimated
We shall analyze your case and get back to you with a price and a scope of work.
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Migrate from iHelpdesk to Solvemate all data
Migrate all your customer support records in a single push.
Your data is in good hands
We take the safety of your data seriously, so we apply, as well as develop our own, best practices and methods to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy buyers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records all by yourself
See on your own that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert perform your Solvemate import
Our team would be more than happy to perform a customized migration if you have particular requirements.
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