iHelpdesk to Sightcall
migration service
Trouble-free , no special expertise or coding required. A complete iHelpdesk to Sightcall data migration software.
iHelpdesk to Sightcall
Secure and Reputable
Your passwords along with records are safe with us and will be used for import only.Quick and Easy
Help Desk Migration does not require any special expertise or knowledge to get started with the migration.Full & Precise
We've considered all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of dataWhy you should use Help Desk Migration to switch from iHelpdesk to Sightcall
Strong security of your records
The migration is conducted over a secure connection, and all your credentials will instantly be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to transfer your customer support to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up being in the right places in Sightcall.Next
Maintained association between object and people
When migrating your records from iHelpdesk to Sightcall we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Sightcall
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Sightcall work
Get ready
Sign-up and go to our migration tool.
Connect iHelpdesk
Opt and link your iHelpdesk service desk with HDM.
Connect Sightcall
Give access to your Sightcall account.
Describe your needs
Let us understand precisely what components of your migration you would like to modify
Have your requirements estimated
We'll research your application and get back to you with a cost and a scope of tasks.
Migrate from iHelpdesk to Sightcall all data
Transfer all your customer service information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and methods to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See for yourself that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet an expert run your Sightcall import
Our team would be more than happy to run a customized migration if you have specific needs.
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