iHelpdesk to Salesforce Service Cloud
migration service
Extremely easy , no special knowledge or coding required. A complete iHelpdesk to Salesforce Service Cloud data migration software.
iHelpdesk to Salesforce Service Cloud
Trustworthy and Reputable
Your passwords along with records are safe with us and will be used for import only.Fast and Easy
Help Desk Migration does not require any specific skills or knowledge to get started with the migration.Complete & Precise
We've handled all significant peculiarities of different helpdesks to help you accurately and efficiently migrate massive amounts of dataWhy you should use Help Desk Migration to switch from iHelpdesk to Salesforce Service Cloud
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Salesforce Service Cloud.Next
Sustained relation between object and people
When migrating your records from iHelpdesk to Salesforce Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Salesforce Service Cloud work
Get ready
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from iHelpdesk to Salesforce Service Cloud.
Link iHelpdesk
Fill in the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
Connect Salesforce Service Cloud
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
Migrate to Salesforce Service Cloud everything
When everything's validated, choose a quiet time with the least load on the support team and begin migrating from iHelpdesk to Salesforce Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migrationLet a pro run your Salesforce Service Cloud import
Our team would be more than happy to run a personalized migration if you have special needs.
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