iHelpdesk to Salesforce Service Cloud
migration service
Extremely easy , no special knowledge or coding required. A complete iHelpdesk to Salesforce Service Cloud data migration software.
iHelpdesk to Salesforce Service Cloud
The best iHelpdesk to Salesforce Service Cloud tool made for you
There’s no need to create a script, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on your time and money
Skip the system analysis and code development processes. Simply choose what data you need to migrate and start the transition when comfortable.Easy migration
No specific knowledge or skill needed. Just choose what data will go to the target system and enjoy the miracle happening.Data completion
Transfer your help desk info in full to make certain that no ticket has lost critical customer service information.Automated tool
Worried that you’ll need advanced skills to migrate your info? Don’t be as we ensured that our tool is as easy to use as possible.
Connect the platforms, select records, click ok, and you’re done!
Data dependency
Your information migrates unite and we mean it.
Every email, every ticket, and every user profile will arrive complete with its attachments, contact connections, and interaction archive.
Data protected
Your information is safe and sound with us. Not even all our employees have access to your passwords or records.
You can be sure that with HDM no hacker attacks are possible.
Record mapping
Pick records that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick anything you might actually need.
Simple & effective
In just a few buttons to press it is possible to select the data arrangement, when it goes, and in what order.
Our developers considered user experience as a priority and ensured that you will be able to use the system to its fullest.
Customer service as priority
As a migration service provider, we strive to deliver the best possible migration tool. However, our prime concern is customer service.
As evident by our many five-star user reviews on G2, we want you to have the enjoyable experience.
Why you should use Help Desk Migration to switch from iHelpdesk to Salesforce Service Cloud
Strong safety of your records
The migration is performed over a secure connection, and all your credentials will immediately be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it certainly is easy to migrate your customer care to a new helpdesk without involving the IT departmentNext
Upper-level data mapping
Our system allows mapping standard and even custom fields , thus letting you ensure that the data end up in the right places in Salesforce Service Cloud.Next
Sustained relation between object and people
When migrating your records from iHelpdesk to Salesforce Service Cloud we maintain all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Salesforce Service Cloud
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Salesforce Service Cloud work
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Get ready
Start with preparing Agent profiles and all essential custom fields in the new help desk. Now, begin the process of migrating your data from iHelpdesk to Salesforce Service Cloud.
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Link iHelpdesk
Fill in the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
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Connect Salesforce Service Cloud
Repeat the same action to integrate our service with the new help desk and thus make it possible to import the information.
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Select objects
Select the records you need to migrate and set the ticket fields mapping, so the records could be moved in line with your needs
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Migrate small amount of data
Try out our Free Demo Migration to check how the data migrate. You will be able to browse 20 tickets in your new help desk in a few minutes!
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Migrate to Salesforce Service Cloud everything
When everything's validated, choose a quiet time with the least load on the support team and begin migrating from iHelpdesk to Salesforce Service Cloud.
Your data is in good hands
We take the privacy of your data seriously, so we use, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See on your own that switching from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a pro run your Salesforce Service Cloud import
Our team would be more than happy to run a personalized migration if you have special needs.
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