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iHelpdesk to Reamaze
migration serviceHelp Desk Migration partner of Reamaze

Trouble-free , no special skill set or programming required. A complete iHelpdesk to Reamaze data migration instrument.

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The best iHelpdesk to Reamaze tool made for you

There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.
Save on your time and money
Avoid complex data audit and script development processes. Simply choose customer info you need to move and start the transition when comfortable.
Simple transition process
No tech expertise required. Just pick what data will go to the target system and observe the magic happening.
Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer support information.
Automated tool

Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.

Connect the help desks, select data, click ok, and the migration is ready!

Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.

You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.

Data safety is paramount

You data is key which is why we designed a system that will keep your information safe and sound.

Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.

Data mapping

Select information that will be migrated by using our pre-installed data viewer.

From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.

Efficient out-of-the-box solution

In only a few buttons to press it is possible to pick the data arrangement, when it goes, and in what order.

Our developers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.

Customer service first

Outside of providing great customer support services, we always aim to improve our customer service.

As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.


Why you should use Help Desk Migration to migrate data from iHelpdesk to Reamaze

Castle gates

Strong privacy of your records

The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.

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Automatic data migration wizard

With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT department

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Wizard window
Mapping fields window

Excellent data mapping

Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Reamaze.

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Retained connectivity between object and people

When migrating your records from iHelpdesk to Reamaze we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.

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Relations illustration

What you may migrate from iHelpdesk to Reamaze

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
96% of users love our service

We’re recognized for best support,
usability, and high ROI
in cloud migration.

In what way does data migration from iHelpdesk to Reamaze work

  • Get ready

    Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from iHelpdesk to Reamaze.

  • Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.

  • Do the same action to connect our service with the new help desk and thereby make it possible to import the data.

  • Choose objects

    Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs

  • Migrate limited amount of data

    Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!

  • Migrate to Reamaze everything

    When everything's validated, find a quiet time with the minimal load on the support team and start migrating from iHelpdesk to Reamaze.

Your data is in good hands

We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.


Price estimation

Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
What kind of customization do you need?
Please describe your needs as detailed as possible

Thanks for your request!

We'll get back to you as soon as we have the estimate ready.

Have any questions?

Hear from our happy clients

Migrate the records automatically

See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration

Let an expert perform your Reamaze import

Our team would be more than happy to perform a custom migration if you have special needs.
Get a price estimation

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