iHelpdesk to Reamaze
migration service
Trouble-free , no special skill set or programming required. A complete iHelpdesk to Reamaze data migration instrument.
iHelpdesk to Reamaze
The best iHelpdesk to Reamaze tool made for you
There’s no need to write a code, nor do you need a developer. Just set up your platform to platform switch in a couple of easy steps.Save on your time and money
Avoid complex data audit and script development processes. Simply choose customer info you need to move and start the transition when comfortable.Simple transition process
No tech expertise required. Just pick what data will go to the target system and observe the magic happening.Data structure maintenance
Move your help desk info in full to make sure that no ticket has lost critical customer support information.Automated tool
Worried that you’ll have to use advanced skills to migrate your customer service data? Don’t be as we ensured that our tool user friendly as it can possibly be.
Connect the help desks, select data, click ok, and the migration is ready!
Intact data links
Starting from the ticket requester to every comment author, all you records will keep their initial data structure maintained.
You don’t have to worry that some data will be lost and service quality will degrade. Everything will be waiting for you how you left it.
Data safety is paramount
You data is key which is why we designed a system that will keep your information safe and sound.
Neither hackers will have access to your accounts nor physical disasters will affect your data anyhow.
Data mapping
Select information that will be migrated by using our pre-installed data viewer.
From contacts to tickets to knowledge base solutions, you will be able to pick just about everything you might ever need.
Efficient out-of-the-box solution
In only a few buttons to press it is possible to pick the data arrangement, when it goes, and in what order.
Our developers took customer experience as an essential factor and made sure that it will be possible to to take the full advantage of the tool easily.
Customer service first
Outside of providing great customer support services, we always aim to improve our customer service.
As a company, we want you to have the friendly and helpful service, which is why we are continuously making great strides to increase the core experience.
Why you should use Help Desk Migration to migrate data from iHelpdesk to Reamaze
Strong privacy of your records
The migration is performed over a protected connection, and all your credentials will automatically be removed after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is simple to move your customer care to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and even custom fields , thus helping you to be sure that the data end up being in the right places in Reamaze.Next
Retained connectivity between object and people
When migrating your records from iHelpdesk to Reamaze we maintain all connections between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Reamaze
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Reamaze work
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Get ready
Start with creating Agent profiles and all needed custom fields in the new help desk. Now, begin the process of migrating your data from iHelpdesk to Reamaze.
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Link iHelpdesk
Fill out the form with required credentials to make it possible for our data migration tool to access data from your current help desk.
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Link Reamaze
Do the same action to connect our service with the new help desk and thereby make it possible to import the data.
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Choose objects
Choose the records you want to migrate and set the ticket fields mapping, so the data could be moved based upon your needs
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Migrate limited amount of data
Try our Free Demo Migration to check how the information migrate. You will be able to view 20 tickets in the new help desk in a few minutes!
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Migrate to Reamaze everything
When everything's validated, find a quiet time with the minimal load on the support team and start migrating from iHelpdesk to Reamaze.
Your data is in good hands
We take the safety of your data seriously, so we implement, as well as develop our own, best practices and approaches to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy clients
- Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted.
- The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records automatically
See yourself that switching from one help desk to another is simple even if you're not computer savvy.
Start an automated migration Let an expert perform your Reamaze import
Our team would be more than happy to perform a custom migration if you have special needs.
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