iHelpdesk to Podium
migration service
Effortless , no special skill set or coding required. A complete iHelpdesk to Podium data migration instrument.
iHelpdesk to Podium
Your best tool for iHelpdesk to Podium data migration
No need to write a code, nor do you need a programming team. Just set up your platform to platform switch in a couple of simple steps.Save on resources
Avoid the platform analysis and script development processes. Simply pick customer info you need to migrate and set off with the transition immediately.Simple transition process
No tech expertise needed. Just pick what data will go to the target solution and observe the miracle happening.Record structure maintenance
Move your help desk data in full to make certain that no ticket has lost critical customer service information.Simple and easy procedure
No need to worry about scripting or continuously control each record transferred.
Just link your source and target, tick what you need to take to a new database and allow the system do the remainder.
Data maintenance
Your information migrates unite and we mean it.
Every email, every ticket, and every user profile will reach the target filled with its attachments, contact connections, and interaction history.
Robust protection
Your information is safe and sound with us. Not even all our employees have access to your passwords or other information.
You may be sure that with HDM no data breaches will take place.
Data mapping
Pick information that will be migrated by using our built-in data viewer.
From contacts to tickets to knowledge base solutions, it will be possible to select just about everything you might ever need.
Efficient out-of-the-box solution
In just a few buttons to press you will be able to pick the data arrangement, when it starts, and how.
Our developers took customer experience as an essential factor and ensured that it will be possible to use the system to its fullest.
Customer priority
As a data import service provider, we work to deliver the best possible migration tool. Yet, our prime concern is customer support quality.
Proven by our many five-star reviews on G2, we want you to have the best possible experience.
Reasons to use Help Desk Migration to migrate data from iHelpdesk to Podium
Strong privacy of your data
The migration is carried out over a protected connection, and all your credentials will immediately be removed after you complete the data migration.Next
Intuitive data migration wizard
With Help Desk Migration it's simple to migrate your customer support to a new helpdesk without involving the IT departmentNext
Advanced data mapping
Our service allows mapping standard and custom fields , thus letting you be sure that the data end up in the right places in Podium.Next
Retained connectivity between object and people
When migrating your data from iHelpdesk to Podium we keep all relations between tickets and their corresponding contacts, attachments, etc., therefore retaining the history info.Next
What you may migrate from iHelpdesk to Podium
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
How does data migration from iHelpdesk to Podium work
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Prepare
Sign up and go to our migration service.
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Connect iHelpdesk
Opt and connect your iHelpdesk service desk with HDM.
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Link Podium
Give the right to access your Podium account.
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Outline your requirements
Let us know what elements of your migration you need to fine-tune
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Have your requirements estimated
We'll investigate your application and get back to you with a price range and a scope of work.
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Migrate from iHelpdesk to Podium everything
Transfer all your customer service records in a single push.
Your data is in good hands
We take the security of your data seriously, so we implement, as well as develop our own, best practices and strategies to secure it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our satisfied customers
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Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the data by yourself
See yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let a professional perform your Podium import
Our staff would be more than happy to perform a personalized migration if you have special requirements.
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