iHelpdesk to Planio
migration service
Trouble-free , no special expertise or coding required. A complete iHelpdesk to Planio data migration tool.
iHelpdesk to Planio
The best iHelpdesk to Planio tool made for you
There’s no need to create a script, nor do you need a programming team. Just perform your platform to platform migration in a couple of easy steps.Save on your time and money
Skip the system analysis and tool development processes. Just decide on customer info you need to transfer and start the transition right away.Effortless migration
No special knowledge or skill needed. Just select what data will go to the new platform and observe the wonders happening.Data completion
Migrate your help desk data in full to make certain that no ticket is missing vital customer support information.Automated tool
Afraid that you’ll need special skills to move your customer service data? Don’t be as we made sure that our tool simple to use as possible.
Link the platforms, select data, click ok, and you’re done!
Data dependency
Your information comes complete , you can take our word.
Every email, every ticket, and every little bit of info will arrive filled with its attachments, contact connections, and interaction archive.
Data protected
Your information is behind thick walls. Not even all our team members can access to your credentials or records.
You may be certain with HDM no data breaches are possible.
Record mapping
Pick data that will be moved by using our pre-installed data viewer.
From contacts to tickets to knowledge base articles, you will be able to select anything you might ever need.
Step-by-step instructions
If you are new to data migrations, worry not. Useful and intuitive on-screen prompts will help you migrate your information accurately.
There’s no need to concern that you’ll be overwhelmed with terms and tech jargon.
Customer service as priority
As a migration service provider, we aim to propose the most effective migration tool. Yet, our priority is customer service.
Proven by our many five-star user reviews on G2, we want you to have the best possible experience.
Why you should use Help Desk Migration to switch from iHelpdesk to Planio
Strong security of your data
The migration is carried out over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.Next
Automatic data migration wizard
With Help Desk Migration it is easy to migrate your customer service to a new helpdesk without involving the IT departmentNext
Excellent data mapping
Our system allows mapping standard and custom fields , thus letting you make sure that the records end up being in the right places in Planio.Next
Maintained connectivity between object and people
When migrating your records from iHelpdesk to Planio we keep all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.Next
What you may migrate from iHelpdesk to Planio
Help Desk Objects
Tickets
with replies, notes and attachments
Contact
Companies
Agents
Agents Groups
Knowledge Base Objects
Articles
with images and attachments
Categories
Folders
96% of users love our service
We’re recognized for best support,
usability, and high ROI
in cloud migration.
In what way does data migration from iHelpdesk to Planio work
-
Get ready
Sign up and go to our migration service.
-
Link iHelpdesk
Select and link your iHelpdesk service desk with HDM.
-
Connect Planio
Grant the right to access your Planio account.
-
Clarify your needs
Let us know what aspects of your migration you wish to adjust
-
Have your needs estimated
We will investigate your application and get back to you with a the overall cost and a scope of work.
-
Migrate from iHelpdesk to Planio all data
Transfer all your customer support information in a single push.
Your data is in good hands
We take the safety of your data seriously, so we utilize, as well as develop our own, best practices and strategies to protect it.
Price estimation
Don't know how to estimate the cost of data migration?
Just check out this video for a detailed guide.
Select how you want to proceed
Option #1: fully automated process
Automated data migration
According to the platforms you've selected, you can migrate:
Option #2: Tailored to meet your needs
Customized data migration
Fulfill any specific requirements you have: filter data, migrate tickets the way you need, reassign agents and more.
Have any questions?
Hear from our happy customers
-
Having a smooth transition from Oracle Cloud to Zendesk. Amazing support and technical advice. Delivery was made according to the original project schedule. No extra charges than what was quoted. - The customer support team were kind, professional, and efficient throughout the entire process. We changed dates of our migration on them twice, and they rolled with the punches. Great customer service.
- Did exactly what they advertised. They imported over 160,000 tickets for us from Desk.com to Zendesk. Quick support, good value and fairly priced.
Migrate the records by yourself
See for yourself that moving from one help desk to another is easy even if you're not computer savvy.
Start an automated migration Let an expert run your Planio import
Our team would be more than happy to run a personalized migration in case you have particular demands.
Get a price estimation Blog Articles You Might Find Useful
Data Migration 101
Leverage the Benefits & Save Money on a Help Desk System
If you are using (or used) a help desk system of any kind, you probably know that expenses can reach as low as 50 bucks…
Help Desk System Reviews
CRM or Help Desk — What’s the Difference Anyway?
The modern business structure splits into two these days. One is team CRM and the other is team Help Desk. “But why the divide? Aren’t…
Help Desk System Reviews
What Is A Service Desk and Why You Need One
With the rise of internet technology, the world has shifted to a wide range of tools that are today, considered to be for granted. At…