iHelpdesk to Paldesk
migration service

Smooth , no special knowledge or coding required. A complete iHelpdesk to Paldesk data migration tool.

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Secure and Reliable
Your passwords as well as records are safe with us and will be used for import only.
Quick and Easy
Help Desk Migration does not require any special skills or knowledge to get started with the migration.
Full & Precise
We've tackled all key peculiarities of different helpdesks to let you accurately and efficiently migrate large volumes of data

Reasons to use Help Desk Migration to switch from iHelpdesk to Paldesk

Strong security of your information

The migration is performed over a secure connection, and all your credentials will immediately be deleted after you complete the data migration.

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Intuitive data migration wizard

With Help Desk Migration it really is easy to migrate your customer service to a new helpdesk without involving the IT department

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Exceptional data mapping

Our service allows mapping standard as well as custom fields , thus letting you make sure that the records end up being in the right places in Paldesk.

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When migrating your data from iHelpdesk to Paldesk we preserve all relations between tickets and their respective contacts, attachments, etc., thus retaining the history info.

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What you may migrate from iHelpdesk to Paldesk

Help Desk Objects
  • Tickets

    with replies, notes and attachments

  • Contact
  • Companies
  • Agents
  • Agents Groups
Knowledge Base Objects
  • Articles

    with images and attachments

  • Categories
  • Folders
high performer badge

Help Desk Migration receives
High Performer Badge by
review site G2 Crowd


How does data migration from iHelpdesk to Paldesk work

  • Prepare

    Register and go to our migration tool.

  • Select and link your iHelpdesk service desk with HDM.

  • Connect Paldesk

    Grant the right to access your Paldesk account.

  • Describe your requirements

    Let us know what elements of your migration you would like to adjust

  • Have your needs estimated

    We will research your case and get back to you with a cost and a scope of work.

  • Migrate from iHelpdesk to Paldesk all data

    Move all your customer service records in a single push.


Your data is in good hands

We take the protection of your data seriously, so we use, as well as develop our own, best practices and methods to protect it.

Check out our security guide

Price estimation

Select your current Help Desk platform and the future one
Number of records in your current Help Desk
Help Desk Record — every single Agent, Group, Contact, Company and Ticket. If you have 10 Agents, 10 Contacts and 40 Tickets, then you have 60 help desk records.
Knowledge Base Record — every single Article, Category and Folder. If you have 5 Articles, 6 Categories and 4 Folders, then you have 15 knowledge base records.
Let's get connected
Automated Migration price
Contact us
During automated migration we transfer records , including relations between them.
Start free demo migration
Custom Migration price
Contact us
Any modules, any requirements.
Request custom migration
Start new estimation
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Have any questions?
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Hear from our satisfied buyers

Migrate the data all by yourself

See for yourself that transferring from one help desk to another is easy even if you're not computer savvy.
Start an automated migration

Let a specialist run your Paldesk import

Our staff would be more than happy to run a personalized migration in case you have specific requirements.
Get a price estimation

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Help Desk Migration service


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